Bella Vida – Beachview, Sleeps 12, Rocky Point

Thank you so much for the amazing review! We’re honored to hear this was the best place you’ve stayed. We truly appreciate you choosing us and can’t wait to welcome you back for another wonderful stay!

Thank you, Patrick, for your words, I'm really glad you enjoyed your stay at my property, really looking forward to seeing you again as a guest.

Hello Marie, Thank you for sharing your experience! We’re thrilled to hear that you found the house to be the perfect getaway. A massage on the patio with those views sounds like an amazing experience! We’re sorry to hear about the water issue and appreciate your understanding. We’ll review this with our team to ensure such situations are handled better in the future. It’s wonderful to know you loved the house and its location so much that you considered extending your stay. We hope to welcome you back soon for another relaxing escape! Best regards, Oceano Rentals

We’re really glad to hear you enjoyed your stay overall and appreciate you pointing out the door issue — that shouldn’t have happened, and we’ll make sure it’s addressed right away. Thanks for rolling with it and still having a great experience. Looking forward to hosting you again soon!

Thank you Claudia! We enjoyed having you and are glad you had a wonderful time at Bella Vida. Hope to see you soon!

Thank you Irazema! It was a pleasure hosting you and your family. We are so happy you enjoyed your stay at Bella Vida and hope to see you soon!

Thank you for bringing your recent experience to our attention. We sincerely apologize for the numerous issues you encountered during your stay at our property. We understand the importance of essential amenities like water and air conditioning, and we deeply regret that these were not available to you throughout your visit. The lack of responsiveness from both the host and our management company, Oceano Rentals, is unacceptable and does not align with the level of service we aim to provide. Rest assured, we are taking your feedback very seriously and are investigating the reasons behind the lack of timely repairs and communication. Immediate steps are being taken to address these issues with both our internal team and the property owner to ensure that such incidents do not recur. We genuinely value your feedback as it helps us identify areas needing improvement. We are committed to making necessary changes to prevent similar situations in the future. Please accept our apologies once again for the inconvenience and disappointment you experienced. If you would consider giving Oceano Rentals another chance, we would be grateful for the opportunity to provide you with a much-improved experience. If there is anything else we can do to address your concerns or if you have any further feedback to share, please do not hesitate to contact Oceano Rentals directly. Warm regards, Oceano Rentals staff

Thank you for staying with us. We appreciate your visit and hope you had a pleasant experience. You’re always welcome to stay with us again in the future.

Hello John Thank you for your review! We're glad you enjoyed your stay and hope to welcome you back in the future! Warm regards, Oceano Rentals