Private Entry Ground Floor Suite steps away from parks, trails & transit

Lori and her family were excellent guests. Welcome back anytime!

Thank you so much Cindy! Was so happy to have you and your family.

Thank you so much Donguk! You are welcome back anytime. Thanks for the feedback!

Hi Karen, I'm genuinely saddened to hear about your experience at our place. Our consistent, positive feedback across platforms highlights our commitment to ensuring our guests have an excellent experience on their stay. For clarity: - Upon your arrival, there was some confusion regarding the correct entrance. I quickly assisted you & helped with your luggage to ensure a smooth check-in. - The following day, when you had trouble with the coffee machine, I came down right away. We discovered it was simply unplugged, and I made the coffee for you. Your immediate concerns were addressed as they arose. - Our listing doesn’t highlight the outdoor area, but it remains available upon request (something we’ve done for our guests with pets). As for the fridge, it contained brand-new, unopened items from previous guests, kept as a goodwill gesture by our diligent cleaner. - Following your feedback, we’ve taken some more noise-dampening measures, even though most of our guests find their stays peaceful. To our future guests: We pride ourselves on our proactive communication. While we faced challenges connecting with Karen during her stay, rest assured, we are dedicated to ensuring an exceptional experience for all who stay with us. Should you have any queries or needs, please feel free to reach out directly 😊. Warm regards, Raj & Pluto