Casa inteira

Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle)

Galeria de fotos de Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle)

Quarto
Vídeo da propriedade
Quarto
Área de estar
Área de estar

Avaliações

9,4 de 10
Extraordinária
6 quartos4 banheirosAcomoda 22 pessoas

Comodidades populares

  • Sacada
  • Banheira de hidromassagem no local
  • Piscina particular
  • Brinquedos
  • Churrasqueira
  • Ar-condicionado

Quartos e camas

6 quartos (acomoda 22 pessoas)

Quarto 1

1 cama Queen

Quarto 2

1 cama King

Quarto 3

1 cama King

Quarto 4

1 cama Queen

Quarto 5

+2
2 camas de solteiro e 4 camas de casal

Quarto 6

2 camas de casal

4 banheiros

Banheiro 1

Vaso sanitário · Apenas chuveiro

Banheiro 2

Vaso sanitário · Apenas chuveiro

Banheiro 3

Banheira ou chuveiro · Vaso sanitário

Banheiro 4

Vaso sanitário · Apenas chuveiro

Espaços

Deque ou pátio
Varanda ou varanda coberta
Cozinha
Sacada
Área de jantar separada
Área de recreação externa
Espaço para refeições

Sobre esta propriedade

Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle)

Welcome to your ultimate Hilton Head Island beach getaway at 83 Sandcastle Court in Folly Field - a luxury vacation home designed for large families, group trips, and unforgettable multi-family vacations. Located in a private, gated beachside community, this spacious home features a private heated pool, hot tub, elevator, 3D home theater, and a kids' bunk room with arcade machines, all just a short walk to Folly Field Beach.

With space for up to 22 guests, a kids' room, and standout entertainment features, this home offers a resort-style experience you won't find in typical beach rentals.

🌴 Built for Groups & Memory-Making
Designed with large families and groups in mind, this luxury beach house balances shared gathering spaces with private retreats. The open-concept living areas are perfect for meals, games, and late-night conversations, while multiple levels give everyone room to spread out.

An elevator provides easy access to all floors, making the home comfortable for guests of all ages — from grandparents to little ones.

🏖️ Walk to Folly Field Beach
Enjoy a short, easy walk to Folly Field Beach, one of Hilton Head's most loved stretches of sand. Known for its laid-back vibe and family-friendly shoreline, it's ideal for swimming, biking, beach walks, and relaxing days by the ocean — without large crowds.

💦 Private Heated Pool & Hot Tub (Included)
Your private backyard retreat features a heated pool and hot tub, included with your stay. Spend afternoons poolside, enjoy evening swims, or unwind under the stars after a beach day. This outdoor space is a favorite gathering spot for guests year-round.

🎮 Kids' Arcade Bunk Room – A Guest Favorite
It's the perfect space for kids to hang out, play, and have their own entertainment zone - while adults enjoy quiet time upstairs.
This feature is especially popular with families, multi-family groups, and rainy-day stays, and it sets this home apart from other Hilton Head vacation rentals.

🎬 Private 3D Home Theater
Movie nights reach a whole new level in the custom 3D home theater, offering an immersive experience for kids and adults alike. It's perfect for evening entertainment, rest days, or cooling off after time in the sun.

🛏️ Spacious Sleeping for Up to 22 Guests
The home comfortably sleeps up to 22 guests, making it ideal for family reunions, group vacations, and milestone celebrations. The thoughtful bedroom layout ensures privacy, comfort, and convenience for everyone in your group.

⭐ Why Guests Love This Home

✔ Walk to Folly Field Beach
✔ Private heated pool & hot tub included
✔ Elevator access to all levels
✔ Kids' arcade bunk room with 4 arcade machines
✔ Unique 3D home theater with a 120” screen
✔ Gated beachside community
✔ Perfect for large groups & multi-family stays
✔ Quiet, family-friendly location

Key Features:
● Spacious, open-concept main living area with a large sectional sofa and Smart TV.
● 12-foot sliding glass doors opening to a cozy porch.
● Gourmet kitchen with stainless steel appliances, granite countertops, and a walk-in pantry.
● Dining table for 10, plus 4 additional seats at the kitchen island.

Floor Plan:

Ground Floor: Private heated pool, hot tub, outdoor shower, paved patio, full-size refrigerator, beach gear, and 2-car garage.
First Floor: Main living area, kitchen, dining space, Bedroom 1 (Queen), and a full bathroom.
Second Floor: Master Suite (King) with private bath, Bedroom 3 (King) with attached bath, Bedroom 4 (Queen), and laundry room.
Top Floor: Large playroom with bunk beds and arcade machines, Home Theater, small bunk area, and a full bathroom.

Sleeping Arrangements (Sleeps 22):

Bedroom 1 (1st Floor): Queen Bed (Sleeps 2)
Master Bedroom (2nd Floor): King Bed, Crib (Sleeps 2)
Bedroom 3 (2nd Floor): King Bed (Sleeps 2)
Bedroom 4 (2nd Floor): Queen Bed (Sleeps 2)
Kid's Room (Top Floor): 2 Full-over-Full Bunks with 2 Twin Trundles (Sleeps 10)
Bedroom 6 (Top Floor): Full-over-Full Bunk (Sleeps 4)
Total: 22 guests

Provided for Your Stay:
● Luxury bed linens and towels
● Starter supply of toiletries, paper goods, laundry detergent
● Beach towels, chairs, and wagons
● Baby Gear: 1 Crib, 1 Pack-N-Play, 1 High Chair, 1 Bath Seat

Parking: up to 6 cars (4 in the driveway + 2 in the garage). No street parking allowed in the community.

GOLF CART OFFER:

After you book the house, we will send you a discount coupon for golf cart rentals from our partner.
We offer 6-passenger electric golf carts that can be transformed into 4-passenger + cargo (for beach chairs and coolers).
Golf carts can be parked at the beach parking. You can also drive golf carts to nearby restaurants, bars, and grocery stores.
Limited availability in the summer. Please request before booking.


Elevator Note: This property features a residential elevator for occasional adult use. It is not ADA-compliant and should not be relied upon by guests with mobility needs, so stairs will still be necessary to access the home. For safety, use by children or for recreational purposes is strictly prohibited.
Elevators are sensitive systems and may stop functioning due to weather events (such as flooding, power outages, or high winds), overloading, user error, or safety mechanism triggers. Repairs must be performed by licensed third-party vendors and may not be available on short notice, resulting in extended downtime.
While our team makes every effort to keep the elevator operational, continuous availability cannot be guaranteed. The presence of an elevator does not affect rental rates; therefore, no refunds, discounts, or other compensation will be provided if it becomes unavailable.

Pool Note: Please note that water temperature can vary with outdoor conditions, and during colder winter months, the pool may not always reach a comfortable temperature even while the heater is working. Our team services pools regularly and will assist promptly if an issue arises, though refunds or discounts can't be offered for temporary downtime or cooler-than-expected water temperatures. For safety, children should always be supervised while using the pool.

Hot Tub Note: While every effort is made to maintain hot tubs in clean and working condition, uninterrupted availability cannot be guaranteed. Mechanical malfunctions, scheduled maintenance, or necessary water treatments may render the hot tub temporarily unavailable. As hot tubs are considered an amenity and not a determining factor in the rental rate, no refunds, discounts, or other compensation will be provided if the hot tub is unavailable during your stay.

​​​​​​​​​​​​​​Permit #73798

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 25 anos
Check-out até 10h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Não aceita animais de estimação
default

Política para fumantes

Não é permitido fumar
The guest must be at least 25 years old. No parties allowed. No refunds will be issued due to weather. Please consider purchasing travel insurance.
The guest is subject to a Rental Agreement. Download the Agreement below. The Agreement must be signed within 24 hours to secure the reservation.
You will be sent a link for electronic signature. The reservation may be canceled if no agreement is on file.

Informações importantes

O que você precisa saber

Propriedade nº 9823288
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e kit de primeiros socorros.

Informações a área

Hilton Head

Perto da praia em Hilton Head, esta casa de temporada fica no bairro Ilha do Meio. Shelter Cove Harbour e Palmetto Dunes Club são atrações ideais para quem procura aventuras. Para conhecer as belezas naturais da região, explore lugares como Singleton Beach e Coligny Beach. Para quem viaja com crianças, Adventure Cove e Arts Center of Coastal Carolina são ótimas opções de passeios. Divirta-se com atividades aquáticas nas proximidades, como passeios de jet ski e passeios de caiaque ou aventure-se com trilhas para caminhada/bicicleta e passeios ecológicos.
Mapa
Hilton Head Island, SC

Nos arredores

  • Adventure Cove - 3 min de caminhada - 0.3 km
  • Driessen Beach Park - 9 min de caminhada - 0.8 km
  • Folly Field Beach Park - 15 min de caminhada - 1.3 km
  • Burkes Beach - 20 min de caminhada - 1.7 km
  • Singleton Beach - 4 min de carro - 3.0 km

Opções nos arredores

  • Aeroporto de Hilton Head Island (HHH) - 10 min de carro

Restaurantes

  • ‪Circle K - ‬2 min de carro
  • ‪McDonald's - ‬2 min de carro
  • ‪Starbucks - ‬3 min de carro
  • ‪Lincoln & South Brewing Company - ‬14 min de caminhada
  • ‪Nala’s Beach Bar & Grill - ‬3 min de caminhada

Perguntas frequentes

Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle) tem piscina?

Sim, esta propriedade tem uma piscina. O tipo de piscina disponível é piscina aquecida.

Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle) é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle)?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle)?

Horário de início do check-in: 16h.

Qual é o horário de check-out em Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle)?

Horário de check-out: 10h.

Onde fica Walk to Beach, Perfect for Multi-Family, Free Heated Pool, Spa, 3D Theater, Arcades (83 Sandcastle)?

Esta casa de temporada ideal para famílias em Hilton Head fica perto do mar, a 2 km de Adventure Cove e Singleton Beach. Bradley Beach e Driessen Beach Park também ficam a 15 minutos.

Avaliações

9,4

Extraordinária

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 21 de 26 avaliações
Nota 8 - Boa. 2 de 26 avaliações
Nota 6 - Ok. 2 de 26 avaliações
Nota 4 - Insatisfatória. 0 de 26 avaliações
Nota 2 - Terrível. 1 de 26 avaliações

9,4/10

Limpeza

10/10

Check-in

9,2/10

Comunicação

9,2/10

Localização

9,4/10

Precisão do anúncio

Avaliações

Verificada

10/10 - Excelente

Kevin W.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
This house was a perfect setup for our large group. The pool and backyard were perfect!
Hospedou-se por 4 diárias em mar. de 2026
De um site parceiro

10/10 - Excelente

Julie S.

An immaculately maintained house

Our blended family of 13 enjoyed all the house and close proximity to the beach offered. The toddlers loved the pool and toys included. Everyone enjoyed the arcade of games and the 30 somethings got a “movie” experience in the theater. The kitchen was well stocked. The house was immaculately clean. And the management company was flexible with us when we requested to make some timing changes.
Verificada

10/10 - Excelente

Cody S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The entire experience was great and was perfect to get family and friends together to get married!
Hospedou-se por 4 diárias em ago. de 2025
Verificada

10/10 - Excelente

Rachel R.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Loved the house

Great place to stay!
Hospedou-se por 4 diárias em mai. de 2024
Resposta de VrboOwner em 21 de jun. de 2024
Hi Rachel, Please come back very soon for another visit! We love hearing your feedback and that you enjoyed your stay with us! Thank you again! Sea Turtle Vacation Rentals
De um site parceiro

10/10 - Excelente

kael l.

Fantastic Home!!

Well appointed home. The house was well decorated and clean upon arrival. We loved the year round heated pool!
Verificada

10/10 - Excelente

Laura H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great location

We had a great time. Property is well maintained. Close to the beach.
Hospedou-se por 5 diárias em mai. de 2024
Resposta de VrboOwner em 12 de jul. de 2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed our home. Your feedback motivates us to continue providing exceptional service to all our customers.
Verificada

10/10 - Excelente

Kim B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Nice home

Nice home
Hospedou-se por 7 diárias em jun. de 2024
Resposta de VrboOwner em 22 de jul. de 2024
We are so glad you had a positive experience with your stay. Your support is invaluable to us. Looking forward to seeing you again soon!
Verificada

10/10 - Excelente

ken p.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Hilton Head Home

Property was spacious and clean as expected. Secured property close to beach in a nice development.
Hospedou-se por 3 diárias em abr. de 2023
Resposta de VrboOwner em 26 de abr. de 2023
Thank you for your feedback, Ken! I hope to see you again.
Verificada

8/10 - Boa

Freddy H.

Pontos positivos: Limpeza, check-in, comunicação e precisão do anúncio

Beautiful House, Less attractive View

We loved staying at this home. It had everything we needed for our stay. I would have liked to have had a better view off the deck. The property behind this house is less than desirable. Not sure what SeaTurtle Properties can do about it though. Overall it was a great location, close to the beach, shopping, miniature golf/arcade, and more!
Hospedou-se por 6 diárias em jun. de 2025
Resposta de VrboOwner em 2 de jul. de 2025
We appreciate your feedback and are delighted to know you enjoyed our home. Your satisfaction is our top priority, and we look forward to hosting you again soon.
Verificada

10/10 - Excelente

Lisa D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Beautiful home

Property had everything we needed to feel right at home. It is a beautiful neighborhood. We rented bikes and enjoyed biking on the nice flat bike paths.
Hospedou-se por 7 diárias em abr. de 2024
Resposta de VrboOwner em 12 de jul. de 2024
We are so glad you had a positive experience with your stay. Your support is invaluable to us. Looking forward to seeing you again soon!
Verificada

10/10 - Excelente

Jordon C.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great stay in Hilton Head!

House was very nice, clean and had plenty of room and beds. House could be better stocked with the basics (cooking essentials, paper towels, etc.).
Hospedou-se por 3 diárias em abr. de 2023
Resposta de VrboOwner em 17 de mai. de 2023
Thank you for your feedback. We do hope to see you again in our villa. Thank you!
Verificada

10/10 - Excelente

Ian L.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Wonderful weekend away

Property was ideal for our needs. Good sized property, very clean, good sized rooms, plenty of crockery and cooking equipment. Close to beach (walking distance for us) and close enough to supermarket. I'd definitely use the property again.
Hospedou-se por 3 diárias em out. de 2021
Resposta de VrboOwner em 4 de jan. de 2023
Thank you for your feedback Ian! Looking forward to Host you again in our Villa! Thank you :)
Verificada

10/10 - Excelente

Kateshia H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great

We had a really great time everything was beautiful inside the home no problems or complaints at all..
Hospedou-se por 3 diárias em ago. de 2024
Resposta de VrboOwner em 28 de ago. de 2024
Thank you for the 5-star rating! We are thrilled to know that you enjoyed our home. Your feedback motivates us to continue providing exceptional service to all our customers.
De um site parceiro

8/10 - Boa

Christina K.

Enjoyable vacation location

Nice stay! Spacious for our large family of 19. Clean inside and beautifully decorated everywhere. Plenty of towels, and nice touch with water bottles included in each room. Wish there was more silverware and larger sauté/fry pan in kitchen. Hot tub cover styrofoam broken and extremely difficult… almost unable to fold back. Especially when it's wet from moisture and rain. Would definitely stay again if these details were repaired and tended to.
Verificada

10/10 - Excelente

Vaster R.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Wonderful

Everything was wonderful. A very clean home. The rooms .Were very spaceless. It was wonderful, real nice, clean, spaceless, i
Hospedou-se por 3 diárias em nov. de 2024
Resposta de VrboOwner em 13 de nov. de 2024
We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to host you again soon!
Verificada

6/10 - Razoável

Sara C.

Pontos positivos: Limpeza e check-in
Pontos negativos: Localização e precisão do anúncio
The house was beautiful and had everything we needed as if we were at home. The elevator did not work properly though so we couldn’t even use it. The tv in the pool area stopped working on day 3. The view off the back deck was not at all what I expected. I felt like I was staring into a junk yard.
Hospedou-se por 7 diárias em jul. de 2025
Verificada

10/10 - Excelente

Rachel W.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great house with all the amenities

This house was better than the pictures online. Tucked away in a new home build community, this house had everything to offer. The house was spacious for our group of 10. We also took advantage of the heated pool and beach gear. Definitely would recommend to a friend!
Hospedou-se por 3 diárias em mai. de 2023
Resposta de VrboOwner em 18 de mai. de 2023
Thank you for your feedback. We do hope to see you again :)
Verificada

10/10 - Excelente

Judyann H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Turtle

Exactly as advertised. The only problem the house had was the garbage cabinet in the kitchen wouldn't stay shut.pleanty of towels, everything was clean and pretty. We had a great time.
Hospedou-se por 8 diárias em out. de 2023
Resposta de VrboOwner em 27 de out. de 2023
We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next visit even better, please let us know.
Verificada

10/10 - Excelente

KELLY H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Graduation Celebration

There were 11 of us from age 5 to 83 and our Mother has limited mobility. The elevator was a life saver and made her stay much easier. We all enjoyed the house and pool. We did have an issue with the dishwasher not working properly but otherwise everything was great. We also got great response when we needed any help.
Hospedou-se por 3 diárias em mai. de 2023
Resposta de VrboOwner em 14 de jun. de 2023
Thank you for staying with us! We are happy to know that you love our place. We do hope to see you again!
Verificada

10/10 - Excelente

Elizabeth K.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Huge house!

The house is very spacious. Most of the trip we had 9 adults and 3 children but for one night that increased to 6 children and 14 adults and there was plenty of space. The pool area was great but the hot tub did not work correctly. It is very convenient to the beach and there are plenty of beach chairs, towels and toys. We cooked most dinners and had space at the table and bar for all. Unfortunately the elevator did not work for half of our stay but was repaired. We really only used it to carry our luggage and stuff. Overall everyone had a wonderful time!
Hospedou-se por 6 diárias em jun. de 2024
Resposta de VrboOwner em 7 de jul. de 2024
Elizabeth, We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to host you again soon!
Verificada

10/10 - Excelente

Dan B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Group Golf Trip

This is a lovely property with close proximity to courses, restaurants and shopping.House was Immaculate. Clean, everythjng in working order. Pool and hot tub were a great perk - both provided some relaxation after golf.Other than the house having all the necessary things you'd expect - multiple towels in each room, soap/shampoo/conditioner in each bathroom, TVS in every bedroom and all the main dwelling spaces. It really checked all the boxes.Also, the communication with Lori and the property mgmt team was exceptional..Thought we mgiht need an early check in and she was able to facilitate. Turned out we didn't need, but she was able to accommodate a delayed check out for a guest that had a meeting and needed a quiet space. A couple other questions during our stay were greeted immeadiately with answers. A Would definitely book again!
Hospedou-se por 3 diárias em mar. de 2025
Resposta de VrboOwner em 13 de mar. de 2025
Your feedback made our day! We are ecstatic to hear that you had a great time at our house. We can’t wait to welcome you back for another fantastic experience.
Verificada

6/10 - Razoável

Lisa C.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great location & almost a great stay!

Our family of 13 (including 4 children between 6-12yrs old) stayed at this property from 6/14/24-6/22/24. The description of the home/property was spot on. Lots of space and great location. Our children & young adults loved the pool & hot tub. What threatened to ruin our vacation were numerous bee and wasp nests on the property. The home had so many bees - alive & dead - in the halls, stairways, bathrooms & bedrooms. We communicated almost daily with mgt and they tried to be helpful, but to no avail. Our grandson was stung 9 times and our daughter-in-law was also stung. We were told an exterminator would come and smoke the home & property but this did not happen. We had 2 beautiful balconies that were completely unusable due to the nests. The day before we left, we were given 5 beach towels “for our troubles”. We don’t believe this is adequate compensation for the sleepless nights, kid's’ fears and tears, not to mention the expense of this rental. We had a great stay in Hilton Head and loved being so close to the beach - we just hope other families don’t have to deal with similar issues if they rent this home.
Hospedou-se por 8 diárias em jun. de 2024
Resposta de VrboOwner em 4 de set. de 2024
Thank you for taking the time to review your stay, Lisa. We are happy to hear that our team was responsive to the issue with the bees. We did send out our service tech on both Saturday and Sunday because our exterminator contractor stated they do not do service calls on the weekends. We then scheduled the exterminator contractor for Monday to smoke the house for an hour and this was originally permitted and then cancelled by the guest as an inconvenience for that time. Needless to say, this exterminator contractor is no longer one of our vendors and we have contracted with an exterminator service who will be available for weekend emergency service requests. The full issue with the outside nests was found and fully exterminated for this property. We strive to go above and beyond for our guests, and we deeply apologize for this issue causing you discomfort during your stay. ~Sea Turtle Vacation Rentals
Verificada

2/10 - Terrível

Viajante verificado

Pontos positivos: Check-in
Pontos negativos: Limpeza, comunicação, localização e precisão do anúncio

Terrible Experience

I recently stayed at Sea Turtle Vacation Rentals in Hilton Head Island to celebrate my mother’s 60th birthday, and unfortunately, our experience was a disaster. Upon arrival, the master bedroom fan was non-functional, and the provided mini fans were insufficient, making sleep uncomfortable. The situation worsened when the air conditioning on the top floors failed entirely, leaving us in unbearable heat. Despite our urgent calls for help, we received no response over the weekend, resulting in the entire group, including two young children, falling ill due to the conditions. The property was also poorly maintained, with stained furniture, marked walls, and a persistent bug problem. Additionally, the listing did not disclose that the property backs up to a trailer park, which detracted from the serene experience we expected. As a local resident, I understand the challenges of a storm, but your team was completely unprepared and lacked communication, adding to our distress. The most frustrating part was the unprofessional behavior we encountered when we finally received a response. Lori, who called back, was rude and denied that we had ever called, despite calling the number we left a voicemail on.This experience highlights a severe failure in communication, emergency preparedness, and professionalism. Given the premium price we paid, we expected much better service. I strongly advise future guests to reconsider booking this property, as our experience was far below acceptable.
Hospedou-se por 4 diárias em ago. de 2024
Verificada

10/10 - Excelente

Marcia H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great

There were 13 of us in all…plenty of space and everyone had a wonderful stay…wished they could have stayed longer. There was a problem with the dishwasher as it took a very long time to finish and the dishes were never dry. Other than that, everything was perfect!
Hospedou-se por 4 diárias em nov. de 2022
Resposta de VrboOwner em 19 de dez. de 2022
Thank you for staying with us. Looking forward to Host you again in our Villa! Thank you :)
Verificada

10/10 - Excelente

Trisha L.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great Family Getaway

We absolutely loved this property. My son and his new wife got married on the beach and we rented this property for family that was in Hilton Head for the wedding. I would definitely recommend this property.
Hospedou-se por 3 diárias em abr. de 2022
Resposta de VrboOwner em 1 de jan. de 2023
Thank you for your feedback! Looking forward to Host you again in our Villa! Thank you :)

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Anfitrião: Sea Turtle Vacation Rentals

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Sea Turtle Vacation Rentals

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