Lake-View 4-Season Retreat in Republic!

Thank you for sharing your feedback. We sincerely apologize for the communication difficulties you encountered and any frustration this caused during your trip. We have confirmed that the check-in instructions and access code were sent successfully, and we encourage guests to check their spam or junk folders, as these automated emails can sometimes be filtered. We also verified that our contact number is in service, though the signal in this area can occasionally affect connectivity. Evolve works to respond to all inquiries as quickly as possible, and we are sorry for the delay regarding your extension request. We will use your feedback to improve our responsiveness and ensure every guest feels supported throughout their stay.

Owner's response: "Steve, the right vacation home is everything, and we're disappointed if this wasn't the one for you. - While we try to accommodate all guests' comfort, we're sorry the mattress didn't meet your preferences. We have slept on both the bed and couch and find them both comfortable. - We have not experienced any of the cabinets open by themselves. - We did communicate about the kitchen supplies and I did advise if you wanted "professional grade" cookware and knives perhaps bringing your own would be a good idea. I enjoy a gourmet meal when someone else is cooking. - We're not sure why you found the wiring odd, as these style dimmer switches are in a lot of houses. My parents and siblings have them in their homes and we all think they work well. - The dock access is a 10-minute walk and you can see the other properties nearby, but we are not in a congested area and we do not note in the listing that it is a private dock. We are confident that future guests will have excellent stays! We will continue to deliver those 5-star experiences we are known for."