The condo and property were very nice. The space suited our needs perfectly. There was an issue with the air condition that resulted in several unpleasant nights, waking up the middle of the night very hot due to the air condition turning off at midnight and two night of having to listen to the master bedroom unit dripping water. We had to place a large bowl in the doorway between the master bedroom and the bathroom to catch the water which was inconvenient. I shared our concerns and I did receive prompt communication and a tech was sent out to look at the unit right away. Initially, I was told that they were new units and there hadn’t been any problems, however, the tech told us there hadn’t been some problems. Unfortunately, the unit has to be replaced, which couldn’t happen while we were there and is no one’s fault, obviously, but it did cause disrupted sleep and some discomfort due to how hot it was (in August). Our children woke up earlier than normal due to being very hot as well. There was no alternative offered or solution that would help during our stay so we just had to deal with it. I believe that a partial refund would have been a nice gesture, but nothing was offered to offset the inconvenience. If the a/c had not been a problem, I would have no complaints!