SON101-2617-15-GP | 15BR/15BA Kissimmee Home, Pool View & Resort Amenities

Dear Sherry, Thank you for taking the time to share your experience! We're thrilled to hear that our home accommodated your group so comfortably. It brings us joy knowing you found everything necessary for your stay and appreciated the spaciousness and cleanliness of the property. Providing ample room for everyone to enjoy their time together is exactly what we aim for. We would love to welcome you back anytime you're visiting Orlando again! Sincerely, Hector & Ale

Dear Tammie, Thank you for sharing your experience from your cousins trip! We're delighted to hear that our management team provided the prompt assistance you needed during your stay. It's wonderful that our home offered sufficient space for everyone in your group - we designed it with family gatherings in mind. We're especially pleased that you enjoyed the pool area! It's often a highlight for our guests during their Orlando visits. We appreciate your recommendation and would be thrilled to welcome you and your family back for another reunion in the future! Sincerely, Hector & Ale

Dear Joe, Thank you for taking the time to share your detailed feedback about your stay. We sincerely apologize for the unsatisfactory conditions you encountered at our home. Your experience falls well below our usual standards, and we are genuinely sorry that you had to spend time addressing cleanliness issues during your vacation. Thank you for bringing these specific maintenance issues to our attention regarding the pool area, grill condition, dishwasher problems, and hot water concerns. We take all guest feedback seriously and have already taken steps to address the items that you reported. Our team has conducted a thorough inspection of the property to ensure that future guests do not encounter similar issues. We understand how disappointing it is when a vacation rental doesn't meet expectations, and we appreciate your candid review as it helps us maintain and improve our property standards.

Dear Marilyn, Thank you for sharing your feedback on your recent stay at our home. We appreciate you taking the time to provide such detailed comments. We sincerely apologize for the cleanliness issues you encountered, including the condition of the bedding and the presence of a substance on the floor in Room #1. We also understand your frustration with the locked closet and the issues with the oven. We strive to maintain a high standard of cleanliness and comfort for all our guests, and we are truly sorry that these aspects did not meet your expectations. We value your feedback and will use it to improve our cleaning procedures and address the maintenance concerns you raised. We are glad you enjoyed your time with your family despite these issues. Sincerely, Columbia Management

Dear Jaycie, Thank you so much for your wonderful 5-star rating! We're thrilled that you enjoyed your stay at our home in Orlando this January. It was a pleasure hosting you, and we truly appreciate you taking the time to share your positive experience. We hope you created some beautiful memories during your visit and would love to welcome you back anytime your travels bring you to the Orlando area again. Sincerely, Columbia Management

Dear Brian, Thank you for your 5-star review. We are delighted that you enjoyed your stay at our home. We look forward to welcoming you back in the future. Sincerely, Columbia Management