Perfectly placed in Noosa Heads

Thank you, Loren, for taking the time to share your detailed feedback following your stay. We’re pleased to hear you enjoyed the fantastic location and the easy, flat walk into town. It’s always great to know when guests are able to make the most of being so close to everything Noosa has to offer. We’re sorry to hear that some aspects of your stay did not meet your expectations. Regarding check-in, our key collection process is consistent across our portfolio. It is in place to provide an added layer of security and accountability for both guests and property owners. That said, we do understand that convenience is also important, and we appreciate your perspective on how this impacted your arrival experience. We also take note of your comments regarding the in-room amenities and comfort items. Our welcome pack is provided to help guests settle in and get through their first night, and we apologise if this was not clear or did not meet your expectations on this occasion. Your feedback has been shared with our housekeeping and property teams to ensure standards are being reviewed and maintained consistently. Likewise, we appreciate your comments regarding bedding comfort and window coverings, and we will take these into consideration for future improvements. Thank you again for your feedback. We value your comments and hope to have the opportunity to welcome you back for a more seamless stay in the future. Warmest Regards, Aspire Property Management