SWEET LIKE SUMMERTIME ~ 3 BR/2Ba Home w/ Pool and Yard!

Willis we appreciate you taking the time to review your stay with us and had hopped your extended stay meant you had a better experience than this 3 star review describes. After going through our records and discussing it with our team, I would like to correct the issues you listed. 1/ The building across the street is being renovated. Although the city is very strict about conserving original aspects of each constructions in old town this building will soon be restored to its beauty. 2/ We are very transparent about all aspects of our rentals and although open parking is usually not an issue in this neighborhood we give all our guests the facts about rules enforced in town including moving your car every 72h to avoid getting a ticket which I understand you did not do. 3/ Pressing the "input" button on the smart TV remote would take anyone out of the prefered cable settings and the issue kept happening despite our property manager explaining it to you. 4/ Our guests arrive at all times of the afternoon and night. Our property managers, although only a simple phone call away, cannot be waiting for everyone at the door. We understood this was a problem for you so Shana was kind enough to welcome you in person. She went above and beyond by helping you unload your large vehicle into the house but drew the line when you asked her to put away groceries for you. That is simply not her job. 5/ The cleaning crew has a tight schedule. We want to make sure each of our properties are impeccable clean for each of our guests. You refused to respect the 10am check out listed in the contract you signed and threw a fit about leaving much later that day. 6/ Yes some members of our team work remotely. I am everyday thankful to my employer for allowing me to keep my job despite having to move away from Key West due to my husband's military career. Our team is made of long time employees dedicated to make our guests' stay as enjoyable as humanly possible.