"We've been renting on Marco annually for 10+ years now. We have seen the good, the bad and the ugly and we can honestly say that this was the best by far; truly exceptional. The house is *absolutely gorgeous*, like brand new. The layout is fantastic and the amenities are wonderful. Normally we have to buy something to help complete the house, not the case here. Not only were the amenities plentiful, they were first class; not the typical hodge podge of left over items from other houses and renters.
We own our own business, so we not only know what is expected, but what it takes to satisfy expectations. This being said, satisfaction is not measured as much when everything goes right, but when something goes wrong. Yes, something went wrong, as the house had something of a lightning strike a few days before our arrival. Obviously this was an act of nature, but not only did they inform us ahead of time, they worked diligently to make sure that almost all of the repairs (new AC unit, pool equipment, etc.) were completed before our arrival.
Our interaction with Jay, the local contact, was very refreshing. He was genuinely concerned and caring.
We will definitely be back!"
Guest: Joe S.
Date of Stay: August 2015
Review Submitted: August 16, 2015