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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Puako reviews

  • Great Location

    "This property is located on one of the best beaches on the Big Island. The property its self is large and there's plenty of room for a family of 7-8 also there are two structures in the property so if you have teenagers or extended family it's perfect. Overall, the home was well equipped with the exception of an worn out but fixable BBQ and the concerige service and gift basket both were a nice touch. However, there seems to be a communication problem with the managers of the property as we did not receive a code to enter the gated property which resulted in our family being harassed by the belligerent neighbour. The home was very clean but it needs maintenance as on the last couple of days of our trip the upper bathtub/shower started leaking through the roof into the kitchen. As I mentioned before the BBQ was in disrepair but we fixed it and the beach equipment, specifically chairs were also pretty worn so we ended up renting our own. The outdoor area was clean as they use a landscaping company to keep the place tidy we were told by the manager that the garbage would be taken care of by the landscapers but we only saw them on the day we arrived, as a result the garbage was not picked up for two weeks. We are not sure as to why there was so many communication problems during our stay perhaps it was the Christmas break that caught everyone off guard but I have to mention that after the 2nd event with the neighbour I called the property manager and she apologized on behalf of the neighbour and acknowledged that she had forgotten to send us the information for the gate. For our departure I sent a email to the manager asking what we could do to assist the cleaners and we followed the simple instructions I had sent her a reply indicating our concerns garbage and leaking roof but I did not receive a response. I must emphasize how great this location is and we believe that with the proper attention to both the administrative and physical deficiences of this property it would be a fantastic experience. We did not focus on the negative while we were there and I suppose I could have made more calls to the manager regarding the garbage, the neighbour, beach equipment, leaking roof and BBQ but because we had our elderly parents with us we wanted to mitigate the problems by correcting what we could ourselves and enjoy the moment, which we did. We think it's a great property but more attention to detail is needed. Thanks The Patterson's"
    Guest: Tammy P. Date of Stay: December 2016 Review Submitted: January 8, 2017
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  • total relaxation

    "We thoroughly enjoyed out stay at Ehu Kai. It was recommended to us by a very good friend who had stayed there. It is a very comfortable small house with a nice covered porch from which you can see the ocean through the trees. It is a very short walk down a pretty path to a lovely beach with lots of shade and good snorkling. It is also on a hiking trail that runs along the coast and allows you to walk north to Hapuna beach and south to Puako Bay. It is very quiet and private. If you want to get away from civilization to read, relax, swim, hike this place is a great choice. If you want air conditioning, a big screen tv, nearby restaurants and shopping you would likely not be happy here. It was just what we were looking for and we loved our stay. We loved the outdoor hot shower and the grills, both charcoal and gas. The kitchen is adequate for meal preparation----we prepared and ate all our meals at the house for the week. This place is not fancy, but very comfortable. The property managers are very nice and helpful and also rent kayaks, surfboards, stand-up paddle boards and bikes which they will deliver to the house. There are beach chairs and mats, boogie boards and some snorkling gear at the house. We would definitely come back again and would recommend it to family and friends."
    Guest: Jeff W. Date of Stay: October 2016 Review Submitted: November 18, 2016
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  • Family stay

    "We had a large group here: 7 adults and an infant. Plenty of room, gorgeous views, wonderful decorations. the house was very clean with all the equipment needed for making most of our own meals. The weather was hotter than normal so the evenings were a little on the hot side for sleeping but with plenty of fans and an ocean breeze, even that did not deter from the lovely time we had. I would return in a heart beat. Snorkeling is wonderful, although a bit tricky getting out. We all enjoyed the tide pools. There is a small protected pool right in front of the house, nice for my granddaughter."
    Guest: Sara E. Date of Stay: July 2016 Review Submitted: August 17, 2016
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  • Relax and enjoy the views on the Big Island

    "This was our second time on Puako beach but first time at the Whales Tail. House was exactly what we wanted. Beach in front of house was so nice especially for young kids. Very well stocked with beach chairs, snorkels masks fins etc. 2 papayas were wonderful, made sure we had everything we needed or asked for. Another plus for the Whales Tail is the house has air conditioning. Would highly recommend this house for a great family vacation"
    Guest: Linda Date of Stay: September 2016 Review Submitted: October 14, 2016
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