"I have always wanted to bring family to this penthouse. Have stayed at Palms several times in the past.
This time, my stay coincided with the aftermath of Hurricane Matthew. Even after a hurricane, the property was in exceptional condition. The indoor pool area was the only issue. They were still working on it, and it was re-opened a couple of days into our stay. The penthouse (2), what can you say. It was an experience. The accommodations were exceptional; from the two story glass view in the living room area, to the private balconies, the jacuzzi-tub in the master bath. I was very impressed. The pictures do not do justice to the environment you enter. Plus, Kevin. He txt me while I was enroute to the hotel, providing information. I then txt him a couple of times during the stay. He responded almost immediately. So, overall, the penthouse is amazing in itself, and Kevin was great in his "support service." Even after hurricane, perfect, and will definitely stay there again in future. Had a couple of places that I liked in the past, but this was first visit to penthouse, and will not be last.
Guest: Keith L.
Date of Stay: October 2016
Review Submitted: November 3, 2016