Beautiful Pelican Watch Villa with Incredible Views

• Beautiful villa

  Beautiful villa

  • Guest Diane
  • Date of stay 04/13/13
  • Review Submitted 04/22/13
  We just returned from a week at this beautiful villa. The views are spectacular, lots of dolphins and pelicans. Nicely decorated and comfortable. Everything we needed was there. The amenity cards are a real plus. Easy check in and check out. We will definitely be returning to this little piece of paradise. Seabrook Island is gorgeous! Thank you for sharing your home.

  Recommended for: Sightseeing, age 55+, romantic getaway, girls getaway.

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• Perfect Getaway!

  Perfect Getaway!

  • Guest Trey
  • Date of stay 03/31/12
  • Review Submitted 06/30/12
  We had the pleasure of staying in this beautiful condo for four nights earlier this year. The first thing we noticed was the gorgeous view! From sitting on the couch in the living room, you can easily see out the back porch and see nothing but water. Within the first two hours of arriving, we saw dolphins playing in the water and a small family of deer running through the dunes! The condo was nicely decorated and the second bathroom was a nice touch even though it is only a one bedroom. We had no maintenance problems at all and the condo stayed very cool. The property was very clean and well-maintained. The kitchen worked great. From the back porch, there is a boardwalk that takes you directly from the beach - which is about 50 yards away. We thought having this access from the back porch was very convenient. We've been to Jamaica several times, and the Club pool that we had access to reminded us a lot of the all-inclusive resorts. There is outdoor casual dining at the Club and the food and drinks were phenomenal. The island itself is extremely natural and we saw wildlife anytime we went somewhere. Freshfields Village gave us many different dining and shopping options on the island. We were also a very short drive to Charleston. Check-in was easy and pleasant and the people were very helpful in getting us setup and explaining the amenities. Overall, this was a wonderful condo and location and we will definitely be returning soon. I highly recommend it to anyone looking for a nice getaway!

  Recommended for: Sightseeing, adventure seekers, age 55+, families with teenagers, romantic getaway, families with young children, girls getaway.

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• Spend your vacation here if you want to handle their maintenance problems!

  Spend your vacation here if you want to handle their maintenance problems!

  • Guest Napunani
  • Date of stay 04/30/11
  • Review Submitted 05/08/11
  If you have a desire to pay for a vacation rental amenity and then spend hours of your vacation time waiting for the technician to show up and make repairs so you can use it, this is the place for your next vacation! Reservation/property manager is handled thru RESORT QUEST. Confusion with making reservations with RESORT QUEST and checking-in after 5pm, should have been our sign that RESORT QUEST was NOT customer-service oriented. On the third day of our stay we encountered a maintenance problem which we called into the after-hours maintenance center. 24 hours later - no response from RESORT QUEST and when we inquired, they reported they had done nothing in 24 hours to try and resolve the maintenance problem. We were informed by a RESORT QUEST manager that is was our responsibility to wait at the unit on the designated half day for the maintenance technician they obtained, which then required staying with the technician another 2.5 hours to get resolution. After 3 days, numerous calls to RESORT QUEST and encountering some unprofessional attitude that this wasn't their problem, we are happy to report, the problem was fixed. Overall the unit is comfortable and pleasantly decorated. Very quite except for some renovations underway in the next unit. King-size bed was comfortable. There are great views of the river. beach and ocean. We did not utilize the Amenity Card provided by the owner. Some TLC cleaning of the overall unit is definitely needed, especially in the bathrooms.

  Owner response: First, I want to apologize to our guests for the problems they had during their visit. As I explained to them in my follow-up email, I have used Resort Quest since I bought my villa in 2003 and this is the first complaint I have had with their service. We also used RQ as rental guest prior to buying our villa and always found them very customer friendly and competent. Regarding the check-in process, most management companies utilize lock boxes to distribute keys and information to arriving guest after 5PM until the “busy” season begins around Memorial Day. The maintenance problem involved our wifi service. Knowing more demands are being placed on internet connectivity; the week prior to our guest arrival, I increased the speed of our DSL line from 1.5M to 3M. The speed would have been increased at the beginning of their stay. I can’t imagine that the increase in speed would have any effect on the quality of the service or the failure with the wall jack or the splitter they experienced. But, you never know when it comes to IT issues. The main problem involved our guest communicating with RQ regarding the outage and when the internet vendor would arrive to resolve the outage. It has been resolved! I have spoken to RQ regarding their response time and feel very confident they are very aware of their responsibility. Regarding the “TLC” issues in my villa, let me again mention I have been a rental owner for eight years and have had many return guests. Our villa is very well maintained and RQ does a very good job keeping it in excellent condition. We arrived last evening and as usual, our villa was very clean.

  Did you find this review helpful? Yes | No Helpful votes: 1/1

Spring 2013: 3/16 – 5/17, $1,150 p/wk-$185 p/nt -- Except Easter Weeks 3/23 - 4/06
Early Summer 2013: 5/18 - 6/07, $1,400 p/wk - $225 p/nt
Summer 2013: 6/08 - 8/16, $1,600 p/wk - $250 p/nt 
Late Summer 2013: 8/17 - 9/6, $1,400 p/wk - $225 p/nt
Fall 2013: 9/7 - 10/11, $1,150 p/wk - $185 p/nt
Winter 2013: 10/12/12 – 1/03/14,  $850 p/wk - $135 p/nt
Departure Cleaning Fee Included with Seven Night Rentals/$105 for less than 7 nts.
All rentals Subject to 11.5% Tax/3 Night Min, 7 Nights Sat - Sat  6/08/13-8/16/13

Note: Until confirmed, rates are subject to change without notice.