Terry was very helpful and communicative. The condo is clean and well equipped. Before you go grocery shopping, check the pantry: when we were there, there was an ample supply of olive oil, sugar, salt, 2 lbs of spaghetti, 4 packages of ground cinnamon, coffee etc. (from the previous visitors).The condo is a short 5-7 min walk to the ski lifts. We were using the shuttle app. The waiting time was anywhere from 2 to 40 minutes, depending on the time of the day. (Often times, though, during the longer waits, the app would notify us the driver has arrived sooner than expected). Plan accordingly and in the rush hour request the shuttle well in advance. A couple of days our daughter needed to be at the base for a ski lesson, so I drove them to the ski base, returned to condo and caught the shuttle by myself (a single person will catch the shuttle faster than a group).The pool and hot tub are across the street in the club house, convenient after a day on the slopes.The condo itself is very well maintained and appears to have been recently remodeled. We loved having a kitchen so we didn't have to depend on restaurant food.Overall, a great value.