The unit is in a fabulous location, just a 10-minute walk from the O2 and even closer to good pubs and restaurants. It is extremely clean and comfortable. The check-in process required two calls to the property manager. My only complaint is that the unit lacked many amenities which we are accustomed to having in rental units. There were no napkins, paper towels, tissues, shampoo, body wash, laundry powder, condiments, spices, tea, etc. To be fair, none of these were listed as amenities on vrbo, but for the money being charged it would have been nice.