2/10 (非常に不満)
Roberta G.
2025 年 9 月 18 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Not at all like the pictures.The entire experience was abysmal. Insufficient communication with the host. Sid had no idea of our length of stay. The exterior was undergoing renovation which wasn’t mentioned. Additionally the scaffolding and building wrap meant you had no view. No lush green overgrowth to the building. The unit was to be ready at 1 pm. It was a disaster- not cleaned, garbage in the kitchen, dirty towels on the floor and beds still from previous guests. We wanted showers but one look at the unit gave us cold feet. We called the host and was told 3 different stories-1) the cleaner could come but we had to leave and she would come in 10 minutes 2). The cleaner would come in an hour and 3) she would come in 2 hours and he would return one night. After the conversations we felt so hurt by what should have been provided to us and what we received- we left to find other accommodations. We did- we complained to Sid (the host) and VRBO. Sid has as yet to return our rental for the 4 days. I text him every day. No response. A decent human being would be mortified at having guests experience what we had to. Please please do not rent this accommodation. I will attach photos.
Roberta G.
2025 年 9 月に 4 泊滞在
