Me and my family had a wonderful relaxing time. Everything was nice and clean.
Miles W.
2020 年 7 月に 4 泊滞在
6/10 (普通)
Joshua E.
2020 年 2 月 17 日
良かった点 : 清潔度、チェックイン、ロケーション
Personal thoughts
We enjoyed our stay. It's very comfortable and accessible. The kitchen didn't come with hot pads(had to use towels), cooking griddle, cutting boards, etc. I think with the price we paid for our stay, the grill should be included. Having to pay an extra price to grill hamburgers and hotdogs was not expected. We already were paying extra to have a warm pool. Also, having a binder with instructions on how to operated electronics, where to put trash, etc. would be very helpful. Overall we thank you for allowing us to stay in this beautiful home.
Joshua E.
2020 年 1 月に 4 泊滞在
2/10 (非常に不満)
Lindsey D.
2020 年 2 月 13 日
良かった点 : 清潔度、ロケーション
気になった点 : コミュニケーション
Very disappointed
Beyond disappointed in the service provided by Florida Luxury Rentals (FLR). As a property manager myself, FLR leaves much to be desired and I would never rent with them again. The house itself was fine enough (no soap of any kind/not nearly enough towels, toilet paper or paper towels) to accommodate myself and 20 other people (9 children under 7). We booked this house a YEAR in advance for a New Year's Reunion and requested cribs, pack-n-plays, high chairs and the pool to be heated pool (all of which cost extra per day). Upon arrival, not only did the company not provide all the cribs and pack-n-plays for the babies to sleep in but the hot tub and pool heater were non-functional. NINE KIDS - MISSING CRIBS - NO HEATED POOL WITH A YEAR'S NOTICE. If that wasn't unprofessional enough, the company avoided all calls and emails to discuss the matter for over three weeks (during our stay and after check out). Don't waste your time with this careless management company. There are PLENTY of other choices in the same neighborhood.