Stay with us in Emerald Isle #502 a beautiful two bedroom, two bathroom condo on the Gulf Coast. Sleeping up to six guests, this condo is the retreat of a lifetime with your closest friends or family! Take a short walk to the beach to soak up the Florida sun and relax on crystal white sands or enjoy great resort amenities such as a gulf front pool, fitness center with views of the gulf for inspiration and a luxurious sauna. Take advantage of the free WiFi and fully-equipped kitchen that this unit has to offer for your convenience! Just down the road from exciting Pensacola Beach attractions, this condo is just a click away!
Southern Vacation Rentals
- Response rate:
- Response time:
- within one hour
- Calendar last updated:
- Jun 18, 2018
Pool / Spa
Sports & Adventure Activities
Check-in: 4:00 PM
Check-out: 9:00 AM
We'll be back to Emerald Isle, but not in this unit
We've stayed at Emerald Isle many times since the year it was built, but never in this particular unit. We were provided the wrong pool code and lobby code, so not off to a good start. We knew we needed a parking pass, but there was no mention of it from VRBO or Southern and there were none in the unit. Luckily we only had one vehicle this year and no one questioned us about not having one.
The unit appeared standard and clean. We enjoy cooking as opposed to eating out every night, but after seeing there were only bare necessities in the unit, we did very little cooking. Typically there are a few basic items either provided or left behind by other guests like coffee filters, more than one dish towel, laundry detergent, one roll of paper towels, etc. This unit had none of those things. We checked in late, so a coffee filter and a packet of coffee would have been nice first thing in the morning.
The master bedroom had a reoccurring noise above the ceiling that was practically unbearable to sleep through at night. It sounded like huge drops of water falling on the top of an empty paint can and got worse when the winds increased. My husband and I were forced to sleep on the sofa bed with earplugs and the master bedroom door shut. For me, that does not equate to a relaxing, comfortable vacation. I'm glad we were only there for a long weekend and not an entire week. I'm sure we'll be back to Emerald Isle, but we will NOT be back to this specific unit. That noise alone is enough to keep us from renting that unit again. It's a real shame because the view was amazing!
Thank you for taking the time to provide feedback on your recent stay with us! We want to first apologize for any inconveniences you experienced. We strive to ensure our guest have a flawless stay from receiving your arrival instructions, to check in and check out and everything in between. We do provide a Guest Portal prior to arrival that has a detailed breakdown of what to expect to find in a unit and things we encourage our guest to bring on their own. We hope this will be helpful information for next time! We hate to hear there was a noise issue in the unit and strongly encourage our guest to report any such issues, should they arise, so we may have a chance to rectify the issue during your stay so you get the most out of your time with us. We would love the opportunity to host your party again and provide the Sweet Southern stay you deserve! Thank you again for the valuable feedback and opportunity to improve on our quality of services.
- Your Southern Team