6/10 – Acceptable
Victor P.
2 juin 2024
Points forts : Propreté, emplacement
Points faibles : Arrivée
Inaccurate listing & indifferent care
Had to call vrbo support from overseas to get the manager to provide check in information as nothing was received up to the day prior even after sending a couple of messages via vrbo messages. “Self contained” unit had only enough cooking equipment to boil a few whole vegetables (no knife, cutting board, etc). Manager provided a few basics when asked, a day after being asked. The worst issue was the unstable and basically unusable wifi in our room (2 - at the very front of the building) due to poor coverage. We had to tether our devices to my mobile and use our data allowance. When advised of this the manager said he restarted the router and blamed slow speed on the number of users. This did nothing to fix the problem of poor coverage and resulting drop-outs. His response was: ‘no one else is complaining’ so it must be our devices. Obviously no one else would have cause to complain about the poor coverage in our room & our devices worked fine on our mobile data. The second major problem is the mattress is very soft & squeaky and lumpy. Otherwise it was adequate, if noisy from being right next to the front door so the buzzer and door closing was always noticeable.
Victor P.
Séjour de 4 nuits en mai 2024
