27.1 Cool Apartment With pool & parking.

We take guest safety and respect very seriously, which is why we were very surprised to read this review. All communication with this guest took place exclusively through the platform and can be fully verified in the message history. At no time were there threats, harassment, or any inappropriate behavior from our side. The apartment was delivered exactly as advertised: clean, fully equipped, and with the amenities described in the listing. During the stay, the only situation mentioned was two very brief citywide power interruptions in Medellín that lasted less than five minutes and were completely outside of our control. We have been hosting guests for more than five years and have consistently maintained excellent reviews based on honesty, transparency, and respectful communication with our guests. We encourage future guests to review our long history of positive feedback, which reflects the experience that the vast majority of our visitors have had staying with us.