高級ハイランドインタウンホーム-滝とハイキングに近い冬のスペシャル！

Hi Elizabeth! What a wonderful gift of memories to your children! I believe it’s the best kind of gift!!! We enjoyed hosting y’all and glad your family had a wonderful time! Look forward to have your family back visiting Highlands and staying at Twin Ponds again!

Hi David, So glad to hear y’all enjoyed your stay! We enjoyed hosting you. We have since renovated the kitchen and upgraded to wood flooring for downstairs. Come back and visit us!

Hi Kerri, Thank you for staying with us! Thank you for your kind words. Glad you enjoyed your stay!

Thank you Tabitha for the wonderful review! We enjoyed having you, and look forward to hosting you again!

Thank you Amy for the kind words. We look forward to having y’all again!

Hi Ashley, Thank you for the wonderful review. We enjoyed having y'all and look forward to hosting you again! Lei

Thank you Kristen for leaving the review. Glad you had a great time and look forward to having y’all back!

Hi Finney! Thank you for the wonderful review, and thank you for sending me the link to your family blog! I LOVE that you created that for all the wonderful family memories. Come back and visit us!

Hi Jennifer, Thank you for staying with us and for your review! Thank you for taking such good care of the house and come back and visit us in the summer!

Hi Lauren, Thank you for your kind words. We enjoyed having your group and look forward to hosting you again!

Hi Vicki, Thank you for the lovely review. We enjoyed hosting you. Come back and visit!

Hi Cathy! Thanks for the review and the private note! We enjoyed hosting y'all. So glad you took advantage of the neighborhood for walking and enjoyed the pond! Come back and see us!

Thank you Lisa! We enjoyed having your lovely family at our house! Come back and visit any time!

Hi Carol, Thank you for the five star review. We enjoyed having y'all. Come back and visit! Lei

Thank you, Tiffany! We enjoyed hosting you, and glad to hear that you were able to take advantage of the amenities with the bad weather! Come back and visit us any time!

Hi MaryAnn, Thank you for staying with us. I am glad your enjoyed the wonderful views and loved the main and top floors. Our lower level has a purple mattress for the king bedroom, and I always aim to make every bed as comfortable as possible with padded covers. In fact, most of our feedbacks referred to how comfortable the beds are. We will definitely look into it and make sure it will be as comfortable as possible for future guests! Thank you for your feedback. Come back and visit us!

Dear Todd and Carol, Thank you for the kind review. We really enjoyed having your family, and look forward to having y’all back!

Hi Maylinda, Glad to host you at Twin Ponds, thank you for your review. The TVs should all be working, though guests change the setting so you may have to play with it- they were working when we were there last. I will let the cleaning crew know about the wash cloths, but sometimes they leave them in the bath vanity themselves. I know they always leave more than what is needed. There are cleaning supplies in the cleaning closet in the laundry room, and the cabinets by the laundry, sorry you did not see them. I am glad you enjoyed the views and decks at the house, that’s my favorite part! Also glad to hear you got to utilized the kitchen- I like to cook and stocked the kitchen with everything I can think of. Glad y’all had a nice stay, and have a great summer!

Hi Cindy, Thank you for the feedback. We keep batteries in a drawer for guests for remotes and smoke alarm (smoke detector was working fine recently. someone must have taken the battery out without our knowledge). It is impossible for us to know when the battery in remotes will go out. We always switch them out when we are there, but do stock extra batteries for folks to use. It is early fall in the mountains so leaves start to wither and fall. The garden is beautiful in the summer but start to look a little sad before they die back in the winter. We always make sure the path is blown and yard well maintained. If there are any issues with the house, it is always immediately taken care of. We have a team of cleaners for the inside, always leave it nice and clean. I will definitely let the cleaners know, but this company clean for a lot of nice area rentals and were highly recommended by area professionals.

Hi Aughtry, Thank you for the review, and thank you for the kind words about the house! Again, I am very sorry for the propane running out during your stay. We tried to take care of this as soon as possible. We ended up having to pay $400 extra for the emergency delivery so y’all can be up and running that night. The propane delivery team told us that the gas smell is a result of the fill up. Again, I am very sorry for the inconvenience. Unfortunately, things happen. Thank you again for your understanding. We did our best to get the emergency propane delivery. I hope the two nights’ refund we sent works for you. We also shipped Laura’s items left behind the next day- hope she received them. Thank you for your understanding. Our best wishes, Lei