8/10 Good
Bronwen Z., Arlington, WA USA
Sep 28, 2023
Liked: Cleanliness, check-in, location, listing accuracy
Maintenance helpful but unresolved issue from arrival
Very happy to have some of our kids and grandkids for this vacation, our first in more than a decade with us all together. There were a few issues in our President's suite (8 people there, so needed a big space). The dining room table was wobbly, the drawer under the stove was difficult to close or close straight, the top rack of the dishwasher was dipping down when pulled out and the fireplace insert fell out on one of the grandbabies. Maintenance was very nice and lent me an allen wrench so I fixed the table pretty easily. They ordered what they needed for the oven and dishwasher and secured the fireplace insert temporarily before doing a more in depth fix after our departure. The guys were great, very nice. Unresolved issue from our arrival was someone following us into the parking lot and telling us to hurry up and park as we had stopped at the entrance briefly to chat with family who was exiting. The person behind us had to wait a few seconds (probably 2 - 3 seconds) for us to pull in and then he was telling my husband "you think you are a tough guy?" "come talk to me like a man" because he was upset with our cautious driving in a large truck. Waiting to hear back from Management on this as he was the Security Guard at the condo and the Police were involved.
Bronwen Z.
Stayed 6 nights in Aug 2023
