Villa Canuta by Costa CarpeDiem

Merci beaucoup pour votre avis réfléchi, Sophie! Nous sommes ravis d'apprendre que vous avez apprécié l'espace, la propreté et la vue époustouflante depuis la villa, ainsi que notre communication fluide et efficace. Nous apprécions vraiment vos gentils mots sur le quartier calme et la commodité du parking. Nous vous remercions également d'avoir souligné les domaines où nous pouvons nous améliorer. Nous comprenons à quel point la climatisation est importante, en particulier pendant les périodes plus chaudes, et nous explorons actuellement des options pour améliorer cet aspect de la villa. Vos commentaires sont précieux pour nous alors que nous nous efforçons de rendre chaque séjour aussi agréable que possible. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir! Nous avons hâte de vous revoir ici. Cordialement, Costa CarpeDiem

Dear Kim, thanks for your comments, we are always happy to know how we can improve our tenants’ experience. I am sorry to see that Villa Canuta de Ifach didn't meet your expectations and you didn't enjoy your stay as so many other tenants in that villa. The villa is divided indeed in 2 completely independent parts, the owners live upstairs but you don't share absolutely nothing with them, the access, pool, garden, terrace etc are exclusively for the tenants, the feeling is therefore exactly the same as being alone. The private pool is accessible directly from the side of the villa and has the advantage to be secured by a little fence so perfect for tenants with small children to avoid them to go to the pool alone. Pepita and her husband are very discreet and very helpful in case of need, you probably haven't noticed their presence during your stay. To avoid any doubts and misleading about that point that I always highlight, I have detailed more information in the listings. Hope to have you back in Calpe another time and offer you other rental options that would better fit your needs.