100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
Good setup, difficulty locating, poor communication (no return on message or phone calls for 4 days)
Initial attempt to confirm details/amenities all fully functioning (pool, washing machine, etc), was never responded to. This is still true and our 4-day stay is already over. Multiple calls and messages on checkin day were made as we could not locate the actual unit or parking space (the spaces were not marked). These contact attempts were also not replied to for roughly 10 hours. Luckily, we did not give up the hunt and eventually located the unit, parking in the lot with fingers crossed we would not be ticketed or towed. The stay itself was fine, and no issues beyond those explained above. Thus, falls short of 5-stars.
Condo itself clean. Pool needed some cleaning but too cool to use.
Enjoyed our stay. Only 15-20 minute drive to visit family nearby. A bit too cool for trying out the pool. Did not appear to be heated only by the sun. Vary central and easy to get around and find things. Living room furniture was not as advertised, may have been in the process of changing, though. Would definitely stay here again.