I rented this home for a corporate retreat. I brought 13 of my company's top executives to spend 3 nights of relaxation, fun, and team building. To start, I received a call 3 days prior to my arrival stating the remaining balance was due for the rental. I explained to the person on the phone (Carl, I think) that I'd mailed a $2,000 check and had received an email from Kim stating I was paid in full. He asked for a copy of the check and I sent. Then, on my way to MI, I was told I couldn't check in until 5pm, I explained my reservation states, in writing that I could check in at 2pm. When we arrived at the house, the cleaners were finishing up, which was fine. They were very nice and were working very hard. However, you cannot clean up an entire summer's worth of filth in a few hours. They did what they could to surface clean, but the house is in such bad shape. The couches are both broken, blinds broken, windows dirty, ceiling fans covered in dust & dirt, all faucets and shower heads have so much lime build up that there are only a few weak streams of water coming out. The icemaker upstairs is broken, the fridge barely keeps food cold. Trees growing out of the gutters, dock is broken and unsafe, mold on the exterior siding, grease everywhere around the grill, trash outside, broken children's toys. Honestly, the only thing that wasn't in disrepair is the hot tub. As the planner of this corporate retreat, I am embarrassed. My employees deserved better than a filthy, broken down house. The owner has sent me emails and texts asking me to submit a review. I assured him he should be careful what he asks for and gave him a run down of issues. His response was that I should have called someone from the rental agency. Problem is, these issues couldn't have been repaired fast enough to make a difference for my group. I hope this review shows the owner he should be visiting the house himself on a regular basis. I think he'd be shocked.
