I rarely complain about vacation rentals. I hate to complain, but I have to here. This house has the potential to be so great with lots of cool extras (kayaks, pool table, disc golf, etc) and an awesome location, but there were some things that need a lot of attention. 1) This was the dirtiest vacation rental I've ever stayed in. Some things were clearly just not cleaned since the last guest departed. Floors, fridge, dishes, etc. 2) The dishwasher was broken. Understandable, but no notice or discount. 3) The garbage cans were all full upon arrival. We got there on a Thursday...garbage day in this neighborhood is Thursday. I called Vacasa, they said they'd send the local property manager. He called me back more than 24 hours later and said they'd be by to pick up our now-overflowing garbage pile. They never showed. By the time we left on Wednesday, it really was a garbage pile. 4) The BBQ was completely rusted out and unusable. The burners had disintegrated into a rusty heap and the flames just shot out. We spent a lot of money on steaks and seafood for the grill for my wife's birthday. Luckily, we have some family on the island and were able to borrow one. 5) the fridge was barely cold. It was cranked as cold as it would go and it seemed just passable, but it's on its last leg.
The house itself was great. The owner clearly has kids (as do we) and it was well stocked with movies, books, games, etc. The location across the street from access to the lake was fantastic. Four kayaks, disc golf, pool table, a kegerator (we didn't bring a keg), great fire pit and lots of firewood, awesome decks off a bedroom and the living room, and even a cool little addicting swinging ring-on-a-string game on the deck.
If they could up their attention to detail on cleaning and keep the place in better shape, we would absolutely stay there again. We'd go somewhere else, otherwise. It's managed by Vacasa and other Vacasa places I've stayed were impeccable.