6/10 Normal
Eric M.
15 de sept de 2025
Aspectos positivos: Llegada, ubicación y precisión del anuncio
Aspectos negativos: Limpieza y comunicación
Honestly, I would not stay here again due to lack of cleanliness. We were charged a significant cleaning fee, yet it appeared there was only a quick "tidy-up" job that was done before we arrived to make it "look" clean. The bed sheets in master bedroom appeared not to have been changed. Somebody's dirty sock was between the sheets as well as long black hairs on sheets. Hairs and particles on floor as well (not vacuumed). Pillow stains. Refrigerator had food stains that would have only taken 20 seconds to wipe out. Kitchen sink was not clean. Toilet in master bathroom not clean...smelled bad first time I opened the lid. Dirty oven mitt in kitchen drawer should have been thrown away and replaced a long time ago. Only one old kitchen towel. However bathroom towels were nice and appeared clean. We slept in the smaller bedroom the first night since those sheets looked clean. I washed the master bedroom sheets the next morning. I told the chat bot that I wanted a partial refund of my cleaning fee but they just send you in circles. They asked for pictures, I sent them and then they start all over asking the same questions. I prefer to rent from private owners in the future. I've had much better experiences from private owners who genuinely care about their guests experience. The condo itself is nice and has a nice view. It just doesn't appear to be loved anymore. It's a good unit for those who do not want to deal with stairs (no stairs from parking lot to the front door).
Eric M.
Se alojó 5 noches en julio de 2025
