This home was falsely advertised in almost every way. I demand a full refund. I paid over $3000 for specific services that were advertised as follows:
Seven bedrooms and there were only six.
Four queen beds and there were only three. An uncomfortable old futon cannot be counted as a queen bed. It is not the same thing. This was a service that was paid for and not provided. My mother can sleep on a queen bed. My mother cannot sleep on a futon that looks like it was dragged out of someone’s dorm room.
A twin trundle bed that was not there; the listing is short two beds that were advertised. This is a service that was paid for and not provided.
The kitchen fridge is broken. The kitchen stove is broken. You cannot rent a house as having a kitchen without working appliances. This service was paid for and not provided.
Garage is filthy. Having to go in & out of filthy garage up & down death stairs to get food, and it tracks dirt everywhere. Clean environment was paid for and not provided. Carpets are filthy — people’s feet were getting black just walking around.
The clean environment was paid for, and the service was not provided. Laundry room was filthy with piles of hair and dirt.
Broken shower. This service was paid for and not provided.
Broken oven fan. Oven missing knob at front right burner. Does not turn gas off when in off position of back right burner. Gas continues, flowing even with burner and off position. This is in addition to the front burner, which is just completely broken and the knob has been removed as the owners fixed to make it habitable. A working non-life endangering oven was a service we paid for that was not provided.
There are no carbon monoxide detectors in this home that has a nonworking and faulty stove and range. Our lives were endangered staying at this property. A safe clean environment was a service that we were paid for and we’re not provided with.
Broken kitchen knives.
Broken glass.
All temperature indications are worn off of the range top.
Office does not have a queen bed as advertised.
Office does not have a Trundle as advertised.
Trundle bed is actually a rollaway cot in a different closet. You would have to carry it downstairs to get it in the office, which is hard for people with disabilities who are already being sent up and downstairs just to get their effing food. safe access to food in the kitchen was a service we paid for and we’re not provided with.
Rollaway cot/trundle bed mattress is actually a topper of an inch and a half in thickness. Not even possible to be used as a bed as advertised. This was a service paid for and not provided.
It is short a bedroom because it does not have a closing door, leaving one of our teenage party members without any privacy at all, which is unacceptable. You cannot advertise a room to be a bedroom without a closing door to offer privacy.
There is a sticker bush in front yard leaving vicious burrs in the carpet that was not vacuumed… plus rodents!!