Five Bedroom Villa, Sleeps 12
- english, spanish
Second Visit = dissapointing
We stayed at the same villa last year and were so impressed with it and location is great which is why we returned this year, however we were very disappointed this year.
When we arrived at the Villa we didn't think it had been cleaned to a particularly high standard which we weren't too fussed about as we don't spend a lot of time in the actual villa, however, the outdoor area was also particularly untidy. We found a number of balloon canisters on the pathway and a used condom. We also found a number of large earrings in the pool which did not belong to us and by the end of the week, some things we had used in the pool had turned green. There was also broken glass on the grass which a member of the group cut their foot on.
The Wi-fi didn't work all week, even though we raised it with a member of the Ibiza Hire team who said someone would be out to sort it which meant that some people needed to pay for extra 4G on their phones.
There were only 8 towels in the Villa when 9 people were listed on the group booking to be staying.
The air-con in one of the bedrooms didn't work properly, and as we had to pay extra for this it was particularly frustrating.
The shower didn't work (this was fixed whilst we were out there).
And finally, a number of people kept turning up to the villa unannounced whilst we staying there which made us question the privacy and security of the Villa which is one of the main reasons we pay extra to stay in a Villa as opposed to a hotel. People came to feed the tortoises 2 or 3 times which we didn't mind at all. A man from the Ibiza hire team turned up to do his washing when he thought the group were out, but one member of the group was in. And finally someone turned up to clean the pool on our last day which meant we couldn't use the pool for over an hour on our last day which was to say the least very frustrating.
I tried to raise these points in an email to the owner, but did not receive a response and as a result, unfortunately we will not be staying at this villa again.
Watch out for them keeping deposits
Our €400 deposit was kept despite absolutely zero damage being caused to the property.
I had a complaint email stating that the sheets were dirty (after a week long stay), there were coffee drips on the floor (even though we mopped the night before so they would have been fresh for the morning), there were dishes left (I had loaded the dishwasher in the morning including the dishwasher tablet and seems I hadn't pressed the button properly), there was apparently glitter everywhere even though there was only one guy who had body glitter on him, and we were accused of having extra people stay when there were girls who checked out of their hotel on our last day and came to the villa to meet us as we were all extending our stay and moving on to another hotel. The owner informed me that they had to get an extra 2 cleaners in to have a 12 man villa tidy in time for new people arriving at 4pm. So for this reason kept our full deposit. Nothing was broken, nothing went missing.
Had a great few days with friends, loads of space 🙂
great location, clean and good staff looking after it
Great villa, great location and great staff
Villa is brilliant for a large group - lots of space and brilliant ourdoor area, which is a sun trap at the pool. Ideal location for going into San Antonio €1.35 one way and taxi back was €10. The staff were brilliant, we had a couple of issues with shower and electric but they were round straight away and it was all sorted. Nothing was too much trouble. Would def stay here again!
Loved every minute of it! Take me back
Villa Carvi is set on a peaceful and private street but the busy resort of San Antonio bay is only a few minutes away, with its many bars, restaurants and shops, not to mention the famous nightlife scene in San Antonio itself. You can also walk to the many local beaches, and the area benefits from some of the most beautiful beaches on the island.
5 mins walk:- to San Antonio Bay with many restaurants, shops, bars and several beaches
10/15 mins walk:- to Oceanbeach Club and San Antonio Town
20 mins drive:- Ibiza Town, Playa den Bossa and the airport