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2 quartos1 banheiroAcomoda 4 pessoas
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Cozinha
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Turville, England
Chilterns
Place, Chilterns
1 min de caminhada
Windsor Castle
Place, Windsor Castle
44 min de carro
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Place, LEGOLAND® Windsor
45 min de carro
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Airport, Londres (LHR-Heathrow)
58 min de carro
Quartos e camas
2 quartos (acomoda 4 pessoas)
Quarto 1
1 cama de casal
Quarto 2
2 camas de solteiro
1 banheiro
Banheiro 1
Sabonete · Toalhas fornecidas · Banheira ou chuveiro · Vaso sanitário · Secador de cabelo
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Cozinha
Jardim
Espaço para refeições
Sobre esta propriedade
Lovely 2 bedroom cottage in pictoresque village, near Henley-on-Thames & Marlow
OLD ROSE COTTAGE is a 4-star rated grade II listed brick & flint holiday cottage located in the picturesque village of Turville (home to the TV serie The Vicar of Dibley) in the in the Hambleden Valley, in the heart of Chiltern Hills. Designated as an "Area of Outstanding Natural Beauty" the Hambleden Valley has some of the most spectacular and characteristic Chiltern scenery: high ridges, beech woods, sweeping dry chalk valleys yet it is only 20 miles from Oxford and 25 miles from Heathrow. This unspoilt, beautiful location offers a wide range of attractions to suit the whole family: from the finest walking and cycling paths in the Chilterns to boat trips and picnics along the nearby river Thames, visits to grand stately homes and shopping in the pretty riverside market towns of Marlow and Henley. Old Rose Cottage dates back to the 16th century and it has been sympathetically renovated to provide all comforts while preserving its character. It's open all year and provides self-catering accommodation for up to 4 people in two bedrooms. We've been holding a 4-star rating with the AA since 2014 and we are independently assessed every year. The cottage offers two bedrooms, one bathroom, a living room and a kitche, plus a private garden. It is arranged over two floors: upstairs you will find two double bedrooms (a double and a twin) and on ground floor there are a lovely sitting room, a spacious kitchen/diner and the bathroom. The two double bedrooms and stairway have original oak beams, the oak cottage style kitchen/dining room is spacious and fully equipped and the sitting room has a magnificent inglenook fireplace with log burner for cosy winter evenings in. Facilities: - TV with freeview - Wi-fi - dishwasher - washing machine - full size hob, oven, microwave, fridge freezer and abundance of crockery and pans - nearby private garden - detached from the property, just a few meters away - on-street parking for one car.
LOCATION The tiny remote village of Turville is actually one of the most popular film and TV location of the country: beautiful St Mary is the church featured in The Vicar of Dibley, Chitty Chitty Bang Bang was based at the Cobstone Windmill, which overlooks the village, and Midsomer Murders is a regular visitor here at the village, to name just a few. And it is easy to see why. Nestled in the Chiltern Hills, the postcard perfect village will give you the impression of stepping back in time with its tranquility and its delightful cottages, most of which date back to the 16th century. The breathtaking countryside of the Chilterns is without a doubt the best attraction of the area, and it is itself well worth a stay. The best ways to explore the surroundings is walking or cycling, and the Ridgeway, The Thames Path and the Chiltern Way are here for you to do just that. Hamlets and country villages are scattered around waiting to be discovered (Swycombe, Ewelme, Fingest and Hambleden are just a few examples), with antique churches and traditional pubs. Or you can relax in front of the log burner and soak up the peaceful atmosphere of Turville. Our beloved local pub - The Bull & Butcher - is a short stroll from the cottage, and they serve lovely food.
But there is more to keep you and your family entertained, like canoeing and cruising along the River Thames, golfing at one of the many golf courses nearby or shopping and eating out. Bicester Outlet Village is only a 20 min drive away from Turville and nearby Henley, Marlow, Wallingford, Thame and Goring offer plenty of shops and boutiques, and a superb choice of relaxing cafes, characterful pubs and restaurants catering for every taste and budget. And if it is culture you crave, Oxford is about 20 miles away, and in Henley, Marlow, Thame and Wallingford you will find theaters, art galleries, museums and so many festivals and events you will be spoilt for choice! Two of our favourite destinations are The River and Rowing Museum in Henley and The Roald Dahl Museum in Great Missenden; a must for families and children.
Or you can go explore National Trust properties nearby: Hughenden Manor, home to Queen Victoria prime minister Benjamin Disraeli; Cliveden estate overlooking the Thames; Greys Court, a Tudor house with an interesting history; West Wycombe village, a Chilterns village with cottages and inns dating from the 16th to 18th centuries to name a few.
TRANSPORT Turville is in rural location and there's no public transport: own car is advised. There is allocated on-street parking for one car next to the cottage. Nearest train stations are in Henley-on-Thames, High Wycombe (both are approximately 8 miles away) and Reading (15 miles away). All above train stations are served by a taxi rank and/or a cab office, and many local driver/taxi services serve the area.
Adicione as datas e descubra os preços
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High chair provided on request, bring your own cot
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Eventos
Não permite a realização de eventos
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Animais de estimação
Não aceita animais de estimação
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Política para fumantes
Não é permitido fumar
Instruções para o check-out
A pessoa anfitriã requer que você realize estas tarefas antes do check-out:
Remover itens pessoais, remover restos de comida e bebida e tirar o lixo
Apagar as luzes
Caso você não cumpra essas instruções, pode receber uma avaliação negativa do anfitrião.
Turville is a quiet place; please show due consideration to our neighbors and keep any noise to a minimum between 10pm and 9am. Absolutely NO parties.
Due to the presence of possible hazards, like wood burning stove and stairs, children under 18 should not be left alone in the cottage.
Mobile reception is poor in the village. Free unlimited wi-fi is provided in the cottage
Informações importantes
O que você precisa saber
Propriedade nº 1726724
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem itens como extintor de incêndio.
Informações a área
Henley-on-Thames
Em Henley-on-Thames, esta casa de campo está na zona rural e nas montanhas. West Wycombe Park e All Saints Church estão entre os pontos mais famosos no local. No entanto, a região também conta com atrações como Wycombe Leisure Centre e Longridge Activity Centre. Quem quiser curtir um evento ou assistir a uma partida deve ficar atento à programação em Adams Park Stadium ou em Henley Cricket Club. Passeios de lancha e pesca são ótimas oportunidades para se refrescar, mas você também pode tentar atividades como caminhadas e passeios de bicicleta nos arredores.
Universidade de Oxford - 39 min de carro - 44.8 km
Windsor Castle - 44 min de carro - 41.1 km
LEGOLAND® Windsor - 45 min de carro - 44.4 km
Ascot Racecourse - 50 min de carro - 46.1 km
Opções nos arredores
Estação Marlow - 15 min de carro
Aeroporto Heathrow (LHR) - 45 min de carro
Restaurantes
The Flower Pot - 20 min de carro
Stag & Huntsman Inn - 8 min de carro
The Walled Garden - 11 min de carro
The Squirrel - 13 min de carro
Luscombes Golden Ball - 15 min de carro
Perguntas frequentes
Lovely 2 bedroom cottage in pictoresque village, near Henley-on-Thames & Marlow é ideal para quem viaja com animais de estimação?
Não, animais de estimação não são permitidos nesta propriedade.
Quanto custa ficar em Lovely 2 bedroom cottage in pictoresque village, near Henley-on-Thames & Marlow?
A partir de 1 de jul. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Lovely 2 bedroom cottage in pictoresque village, near Henley-on-Thames & Marlow em 21 de set. de 2026 começam a partir de R$ 787, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
Quanto custa o estacionamento em Lovely 2 bedroom cottage in pictoresque village, near Henley-on-Thames & Marlow?
Estacionamento no local disponível na propriedade.
Qual é o horário de check-in em Lovely 2 bedroom cottage in pictoresque village, near Henley-on-Thames & Marlow?
Horário de início do check-in: 15h.
Qual é o horário de check-out em Lovely 2 bedroom cottage in pictoresque village, near Henley-on-Thames & Marlow?
Horário de check-out: 10h.
Onde fica Lovely 2 bedroom cottage in pictoresque village, near Henley-on-Thames & Marlow?
Nas montanhas, esta casa de campo fica a 10 km de Hundred Hills, Hellfire Caves e West Wycombe Park. Chilterns e Adams Park Stadium também ficam a 15 km.
Avaliações
8,8
Excelente
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Nice place
Nice place
Klaas K.
Hospedou-se por 8 diárias em jun. de 2025
Verificada
10/10 - Excelente
Tracey M.
2 de mar. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Cosy little cottage. Good communication from host and everything we needed (and more). Log burner was a special treat! Lovely village with a great pub and a range of walks. Well positioned for local attractions.
Tracey M.
Hospedou-se por 3 diárias em fev. de 2026
Resposta de VrboOwner em 11 de mar. de 2026
Thank you, we really hope to welcome you again soon!
Verificada
8/10 - Boa
Matthijs G.
14 de mai. de 2023
Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Nice stay in interesting area!
We enjoyed our stay. Nice enviroment, nice cottage, interesting area. Not far from Oxford, London and even Stonehenge.
Matthijs G.
Hospedou-se por 4 diárias em abr. de 2023
Verificada
8/10 - Boa
John P.
3 de nov. de 2025
Pontos positivos: Check-in, comunicação e localização
This is our third trip to Old Rose Cottage and it was exactly as we expected. The highlight is the village itself; the quietness, the proximity to beautiful autumnal walks in the Chilterns and, of course, a pie at the Bull and Butcher.The cottage is a lovely two up and two down affair with charming features. Pefect for our little family.
John P.
Hospedou-se por 3 diárias em out. de 2025
Resposta de VrboOwner em 21 de nov. de 2025
Thank you so much! You are welcome back anytime...
Verificada
10/10 - Excelente
Lea C.
14 de set. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Excellent
We had a lovely time. The cottage was just as we thought, very beautiful, very clean and was well equipped. The location was really good, there are plenty of walks nearby and the countryside is glorious. Lea and Dave
Lea C.
Hospedou-se por 3 diárias em set. de 2024
Verificada
8/10 - Boa
Elizabeth C.
19 de out. de 2019
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great getaway
A great location in a beautiful village with lovely walks nearby. The cottage itself is very small, but quaint and well equipped. We found the bed was too hard.
Elizabeth C.
Hospedou-se por 7 diárias em set. de 2019
Resposta de VrboOwner em 23 de mar. de 2020
Hello Elizabeth, thank you for your feed-back - much appreciated. It was a pleasure to have you and I am happy you enjoyed your stay. I am sorry to hear you found our bed a bit hard - all our mattresses are pretty new and good quality; as you know, the firmness of one's mattress is very subjective, and we try to strike a happy medium! Thank you again and I hope to welcome you again soon.
Verificada
10/10 - Excelente
Anita S.
1 de jun. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Sweet cottage, fabulous location
A sweet little cottage in a wonderful location for cycling and walking. Bird-lovers would enjoy the number of red kites flying about. The local pub was only a few minutes walk away. We thoroughly enjoyed our stay. The owner was very accommodating and easy to communicate with. Definitely would recommend to others.
Anita S.
Hospedou-se por 3 diárias em mai. de 2024
Verificada
10/10 - Excelente
Clare B.
30 de mar. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
One for Vicar of Dibley fans!
We had a lovely relaxing "Vicar of Dibley" weekend taking in the sights of the village and watching the entire boxset of the tv series... the cottage had everything we needed for a home away from home stay.
Clare B.
Hospedou-se por 3 diárias em mar. de 2024
Verificada
6/10 - Razoável
Pamela E.
15 de abr. de 2023
Pontos positivos: Limpeza, check-in, comunicação e localização
Excellent location, basic accommodation
We enjoyed walking, a visit to London and local National Trust locations. Found the heating controls confusing, had to use a lot of logs as it was cold for the time of year. Kitchen equipment a bit basic for 4 star rating.
Pamela E.
Hospedou-se por 4 diárias em mar. de 2023
Resposta de VrboOwner em 17 de abr. de 2023
Dear Pamela,
Thank you for your feedback and we are pleased you enjoyed your stay at Old Rose Cottage, Turville is such a wonderful place. We are sorry to hear that you found it difficult to use the heating controls, there are instruction manuals provided which previous guests found helpful. The property manager is readily available to assist our guests, although as you didn’t reach to them, we were unaware you needed help with the heating. The kitchen equipment is assessed by an AA inspector which exceeds their recommendations, again a quick message to the property manager for anything you needed would have enabled us to assist. We will ensure we remind guests to contact us if they need any help, and hope that we can welcome you again in the future.
Verificada
10/10 - Excelente
Adriana d.
16 de jul. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Tucked away country bliss
Wonderful, simply wonderful. Quintessentially English village located in beatiful rural area, yet close enough to everything. Kate (the owner) was so welcoming and the cottage has everything you could wish for. We visited Oxford, London, Henley on Thames, Reading and Basingstoke and still had time to enjoy the cottage and its surroundings. Would love to come again to visit. And would definitely recommend.
Adriana d.
Hospedou-se por 7 diárias em jul. de 2023
Resposta de VrboOwner em 19 de jul. de 2023
Thank you so much!
It was a pleasure to host your family and I hope to welcome you again soon
Verificada
10/10 - Excelente
Martin T.
26 de mai. de 2023
Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
A week in May
Beautiful village - lots of good walks and located to be handy for Henley, Marlow, Wycombe, Wallingford, etc..
The little lane past the front of the cottage can be busy with walkers, cyclists, horse riders and at school times, but otherwise a lovely, peaceful little bolt hole.
We would definitely return.
Martin T.
Hospedou-se por 7 diárias em mai. de 2023
Resposta de VrboOwner em 28 de mai. de 2023
Thank you!!
Avaliação arquivada
6/10 - Razoável
Margaret S.
16 de nov. de 2017
sitting Room
Cottage lovely but sitting room uncomfortable.
Margaret S.
Hospedou-se por 3 diárias em nov. de 2017
Resposta de VrboOwner em 23 de mar. de 2020
Hello Margaret,
It's been a pleasure to have you at the cottage and thank you for taking the time to give us your feed-back. I am sorry you found our sitting room not as comfortable as you expected; we have a cosy sofa, tub chairs to sit by the fireplace, plus tv, side tables and lamps and we have put great effort in making the living room nice and cosy. I wish you were a bit more specific about this, so to help us improve - and I sincerely hope you will visit us again soon.
Verificada
8/10 - Boa
Naomi J.
15 de out. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Sisters trip
Beautiful cottage in a stunning location. Plenty of crockery and utensils. Twin beds were very comfortable.the double bed is quite a hard mattress. We loved our stay.
I would say that the cottage would benefit from a little TLC, for example the shelf above the sink and the area where the tray is look untidy and a bit dirty. But we had a great stay and I would certainly stay there again.
Naomi J.
Hospedou-se por 3 diárias em out. de 2023
Verificada
10/10 - Excelente
Conan F.
21 de jun. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Smmer Stay in Turville
What a delight to stay in the lovely historic little cottage, in the town where parts of The Vicar of Dibley” and “Midsummer Murders” tv series were filmed. Out host was wonderful and the locals at the historic Bull and Butcher Pub were so welcoming, right from our arrival. Thoroughly recommended. Beware, your mobile phone will almost certainly not work in and around Turville, so be prepared to use emails for comms, or drive a few km until you get reception!
Conan F.
Hospedou-se por 19 diárias em mai. de 2024
Verificada
10/10 - Excelente
Franziska G.
24 de mai. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Schnuckeliges Cottage im malerischen Turville. Alles war sehr sauber und die Küche ist hervorragend ausgestattet. Direkt um die Ecke ist auch der Pub "Bull & Butcher", in dem man sehr gut essen kann. Die Matratzen fanden wir alle super, schräg gegenüber vom Haus ist ein kleiner Garten. Wir können das Old Rose Cottage empfehlen, wenn man Urlaub in den Chilterns machen möchte.
Franziska G.
Hospedou-se por 9 diárias em mai. de 2026
Verificada
10/10 - Excelente
Sandra W.
7 de ago. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Geräumiges, hübsches Häuschen
Wir waren mit der Unterkunft und der Ausstattung voll und ganz zufrieden. Bei auftretenden Problemen war die Kommunikation mit der Vermieterin sehr unkompliziert. Sie ist sehr hilfsbereit und freundlich.Das Cottage liegt sehr ruhig und wenn man mit dem Auto unterwegs ist, kann man alles gut erreichen: London, Oxford, Stonehenge, ...
Sandra W.
Hospedou-se por 4 diárias em jul. de 2025
Verificada
10/10 - Excelente
Viajante verificado
15 de jun. de 2021
Pontos positivos: Limpeza, comodidades, condições e instalações da propriedade e comunicação
Beautiful old cottage in a perfect location
Viajante verificado
Hospedou-se por 4 diárias em jun. de 2021
Verificada
8/10 - Boa
Fiona B.
21 de set. de 2019
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Happy five nights in Turville village.
The cottage was fine. Just a pity that the garden is so far from the house. The description did warn, but it was a pity. Walls are paper thin to next door neighbours (could hear them snoring!) but the area is beautiful and with a garden at the back door, it would have been wonderful. Still, was pretty good, with friendly, helpful neighbours, excellent bedding/ towels and a brilliant butter dish! Wood burning stove worked well and kitchen is well equipped (although fridge needed mopping out as had been left too low temp.)
Fiona B.
Verificada
10/10 - Excelente
Martin D.
9 de ago. de 2019
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
A cottage for Garsington Opera
The cottage is charming, clean and well equipped. It is situated in a truly lovely little Chiltern Village. We were there for a visit to the nearby Garsington Opera Festival, so it was only a short stay. Particularly to be recommended is the local pub with wonderful pies.
Martin D.
Resposta de VrboOwner em 23 de mar. de 2020
Thank you so much Martin!
We hope to welcome you again soon.
Verificada
6/10 - Razoável
Linda R.
13 de mai. de 2019
Beautiful location, lovely cottage
All very nice, our second time. Well equipped kitchen and plentiful hot water for the bath, which is always nice. Enjoyed the log burner after trial and error.
I found the bed in the main bedroom a bit hard but I am 'getting on' so it is probably just me.
Another strange thing. I couldn't find the router, which I was going to plug into so that I could do some work while there. I had the same problem last time but had forgotten, a mystery. Anyway, it was, in a way, nice to have an excuse not to work!
We felt at home. The place was immacutely clean. All very lovely.
Linda R.
Hospedou-se por 3 diárias em abr. de 2019
Resposta de VrboOwner em 23 de mar. de 2020
It's always a great pleasure to welcome returning customers, there's no better feed-back than this, so thank you so much for coming back!
We are sorry the bed was not as confortable for you: all mattresses are fairly new as a matter of fact, and high quality - and the problem has not been reported before. As you suggest, mattress firmness is a matter of subjective taste though, and I hope it wasn't too much of an inconvenience.
I am sorry about the router 'mistery' too - nobody has ever asked to plug in directly in the router, and never knew it could be a problem. We are always on hand to help and can easily be reached via phone or email, all you have to do is ask! The router is indeed in the cottage, we just keep it locked away....
Verificada
8/10 - Boa
Jan P.
24 de mar. de 2019
A week in a lovely small town
We really loved staying in Old Rose Cottage. Lots of opportunities for a walk around Turville. Nearby there are nice towns like Henley-on-Thames and Marlow for shopping and dining.
Jan P.
Hospedou-se por 7 diárias em mar. de 2019
Resposta de VrboOwner em 23 de mar. de 2020
Thanks Jan, you are welcome back any time!
Verificada
10/10 - Excelente
Simon O.
19 de dez. de 2018
Amazing gem in quintessentially English village
We had one of the best weeks away ever - Turville is beautiful and so is the cottage. Comfortable beds, lovely shower, wood burning stove and a sweet garden across the pathway - couldn’t ask for more! Its well equipped and of course for such an historical property very cosy which adds to the charm.
One of the best things is being away from everything, there is wifi although mobile phone reception was vague at times so we arranged to have our calls diverted to the property which accepts incoming calls no problem. Nearest shops are a few miles away which also adds to the feeling of being able to get away from everything.
We found out that Turville has been used in loads of films and television programs which isnt surprising as the village is pretty much the same as it would have been 400 years ago! There is a gorgeous church and fantastic pub which just adds to the charm of the place.
We just didnt want to leave at the end of the week and cant wait to come back to stay again! Thank you so much for letting us share this amazing property.
Simon O.
Verificada
8/10 - Boa
John M.
21 de out. de 2018
Cosy Cottage for Short Break
Had three nights here for a short birthday holiday. Very quiet and peaceful, with beautiful surroundings. It was nice to be able to walk out from the property onto the neighbouring hills. In many ways a great location - no city bustle in the village, but a short distance from nice country houses, the shopping village at Bicester, Henley, Marlow and Oxford.
The cottage was comfortable, we slept well and we enjoyed the log fire. The hob was fine - although one burner didn't seem to work - and we didn't use the oven. Although early October it was a bit chilly, but we easily got the place nice and warm. However facilities are limited by the location - no 'phone signal and the TV was not really watchable.
The pub is OK, but as the village has no street lights there is not much else you can do - although the upside is being able to see the stars.
So great for a short break - I'm not sure we would have been so happy staying for a week - but the tranquility would suit many, I am sure.
John M.
Hospedou-se por 3 diárias em out. de 2018
Resposta de VrboOwner em 23 de mar. de 2020
Hello John, thank you for your kind feed back, much appreciated. We are happy you found the cottage warm and comfortable. I apologize if one of the hob burner didn't work, I was alerted to the problem but could not fix it before your arrival: as you still had 3 burners working I thought you'd rather not be disturbed by tradesmen during your stay! The TV should be working reasonably - sometimes signal is disturbed if it gets windy thought; I wish you had told me and I could have rectified that for you. There is wi-fi in the cottage, which works very well. The peace, the remoteness and the possibility of watching the stars are actually the reasons why our guests keep coming back to Turville (that, and the fact that we are 20 min away from Oxford and less than 1 hr from west London!) although I understand it may not be for every one....
Verificada
8/10 - Boa
Wendy D.
23 de set. de 2018
Brilliant little cottage. Beautiful village. Worth a visit
Ideal cottage in gorgeous village. Cottage had all what we needed. Perfect location for Henley-on-Thames and Marlow..
Wendy D.
Hospedou-se por 2 diárias em set. de 2018
Resposta de VrboOwner em 23 de mar. de 2020
Thank you Wendy, it's been a pleasure to have you in Turville.
Verificada
2/10 - Terrível
Carol J.
29 de jul. de 2018
Uncomfortable place to stay & couldn’t wait to go back home.
Very old cottage & could be comfortable upstairs & down. Upstairs was ok but downstairs the lounge is awful. The settee & chairs smelled very musty & so uncomfortable to sit in - it was ikea type settee full size which smelled like been left out in the rain for weeks - the lounge itself felt dirty. The floor covering in the kitchen was folded in places rumpled & unsafe to walk on. We couldn’t wait to go home & I would never ever recommend this property.
Carol J.
Hospedou-se por 3 diárias em jul. de 2018
Resposta de VrboOwner em 23 de mar. de 2020
Dear Carol,
We would kindly refer you to the email below, sent the same day you contacted us after your stay at the property.
As you never contacted us during your stay and never aknowledged our response, you gave us no opportunity to remedy matters.
We always do our utmost to provide a prompt and effective remedy to issues which guests bring to our attention during their stay. We are very proud of our 4* AA rating which we feel is rightly deserved and make every effort we can to ensure that our guests enjoy their stay in this unique location. Friends and family are also regular visitors who ensure that everything in the property rightly fits with our aim to provide a home from home experience. The cottage is over 400 years old, grade II* listed and so the rooms are smaller, floors and timber framed walls are not flat and level unlike modern homes, which is part of the unique character of the property as is the truly quaint village where the house is located.
Kind regards,
Kate – Proprietor Old Rose Cottage
Our email sent on 11th July 2018
Dear Carol,
Thank you for your email and we are so sorry to hear that the cottage did not meet with your expectations. It is always difficult to deal with issues when they are brought to our attention after guests leave, when we no longer have an opportunity to address things. Any further details you can provide about the smell you mention would be helpful as the carpets and furnishings were professionally cleaned only last month. We have noted your comment about the comfort of the sitting room, although with limited space it is a compromise as it won’t accommodate traditional lounge furniture.
The cottage has been receiving guests for over fifteen years with many repeat satisfied visitors, so it is a shame that on this occasion you were unhappy. We do value your feedback as every guest will have a different perspective and will look into any changes we can make.
Kind regards,
Francesca
Property Manager at Old Rose Cottage
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