Flat is poorly maintained. Notes on blinds say don't raise/lower making it difficult to open windows, large stain on carpet has been there at least 2 years, false drawer front under sink fell off when cupboard door beneath was opened and Host tried to charge us for it, broken clothes airer, grill pan rack too large making it difficult to grill food, bedroom & balcony doors difficult to close. Bulbs/remote control batteries not replaced when not working. Cleaning & facilities: Only 1 black bin liner supplied, part used toilet roll for a 14 night stay. No sponge for washing up. Dust & cobwebs, windows smeared & water splashes on the inside, dirty toaster & coffee machine, dirty rubber seal in washer, dusty remains of a toilet roll behind bedroom drawers. Unsure why bedding & towels not provided post Covid as they were before. Other issues: The neighbour in ground floor flat beneath lit a wood fire on 2 nights around midnight filling the flat with smoke forcing us to close windows on hot nights. Smoke, fumes & sparks rose up to our level. They were drinking & playing loud music until at least 3 am. Our neighbour, Liz's brother, across the landing, was obviously keeping an eye on us. He was able to look into the flat & was seen looking up at the flat multiple times. We felt uncomfortable & didn’t feel welcome. The area is awful. It's messy, junk dumped in gardens & looks like a war zone. This was our 4th visit & were disappointed to be accused of leaving the flat in a dirty state