Luxurious Lakefront Home with Private Hot Tub, Dock, Beach Deck, Fire Ring

Thank you, Amanda, for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We'll continue to work closely with both our local staff and the homeowner to make improvements to this home, and we look forward to welcoming you back for another wonderful getaway in the future.

Hi Bailey, thank you very much for sharing your experience with us! We’re so pleased to hear that our home was a good fit for your needs and that you enjoyed the fantastic amenities. We appreciate you bringing the pest issue to our attention, and we will address this promptly with our local staff. We hope to host you again soon for an even better experience!

Thank you for being our guest and taking the time to share your feedback. We're pleased that our home was a good fit for your family and that you thought it was beautiful! That said, we apologize for any areas you found to need some TLC and we shared your comments with the local manager. They noted that they scheduled maintenance to tighten the handrail and we appreciate you bringing this to our attention. Our home does not have a pool table but the shuffleboard was inspected and there were not any bumpers found to be loose. To clarify, the wine refrigerators are not a listed amenity and we're sorry for any misunderstanding. Additionally, the fireplace is temporarily out of order as we wait for an ordered part to be delivered but there are other heat sources in the home and an additional fireplace downstairs. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.

Brian, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!

Hi Lori, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!

Hi Jeff, thank you for taking the time to share such detailed feedback. I'm sorry to hear the home didn't fully meet your expectations, especially considering the premium price point. We take your concerns seriously and are committed to making improvements. Our local team has since confirmed that the items you mentioned, such as the wine fridge, dishwasher, dishes, stove, and hot tub, have all been addressed and are now in proper working order. Your input is valuable to us, and we truly appreciate you making the most of your stay. We hope to welcome you back for a much-improved experience in the future.

Hi, Wayne! We are so glad you enjoyed the home and apologize for the discomfort you experienced due to the air conditioner. It did require an HVAC technician to repair it, and they were not available during your stay. This has since been addressed. Thank you!