パティオ、共有プール、ホットタブ付きのファミリー向けコンドミニアム-ダウンタウンを歩きましょう！

Hello Sally, thank you for taking the time to provide your feedback regarding your recent stay with us. Our guest's comfort and satisfaction are our top priorities, and we regret that we fell short of providing you with the exceptional experience we strive for. We have taken note of the specific concerns you mentioned and have passed this feedback on to our local team for immediate review and action. We are committed to addressing these issues promptly to ensure they do not affect future guests. We sincerely apologize for the inconvenience and thank you for considering our property. We hope to have the opportunity to host you again the next time with our better and improved service.

Thank you for your review, Deona. We are happy that you were able to enjoy your vacation with us. We look forward to hosting you for a great stay in the future.

We hope to be notified of anything less than satisfactory during your stay, as we strive to provide each and every guest with the very best vacation experience. We look forward to hosting you for a true 5-star stay in the future!

We hope to be notified of anything less than satisfactory during your stay, as we strive to provide each and every guest with the very best vacation experience. We look forward to hosting you for a true 5-star stay in the future!

Thank you, Jennifer, for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We'll continue to work closely with both our local staff and the homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.

Hello Robert, thank you for the review of your stay. We are glad you enjoyed your stay and the location. The local manager is having the recliner repaired and the lamp as well. We apologize for the inconvenience and hope we can host you again!

We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

Thank you for your feedback, Evelyn! We're glad to hear you found the kitchen well stocked and the bed cozy. We apologize for the discomfort you experienced with the bed and appreciate your insights about the workspace. Your comments are valuable, and we will take them into consideration for future improvements. We hope to welcome you back for a more comfortable stay!

Hi, Camille! We apologize housekeeping was lacking in any way and will discuss this with our team. We have verified the bed is queen-sized. Thank you!

Chris, we strive to be transparent with our online listings and A/C is not a listed amenity for this home. We're sorry for any discomfort this caused and want you to know you can contact us prior to booking as we never want our guests to be disappointed. Our local manager assured us that the heat is in good working order and the homeowner will be making updates to the home. We hope you will give us another opportunity to provide you with a much-improved experience in the future.

Hi Emily, we appreciate your positive feedback during your stay. We are happy to know that you love the full kitchen and that the location serves you well. We appreciate you letting us know there is room for improvement, and we'll pass your comments regarding bed comfort on to our local operations manager for consideration. Thank you for your stay, and we hope to host you again soon.

We sincerely apologize for the inconvenience that you have experienced during your stay due to the lack of AC in the home. We have checked a confirmed that the home does not have an AC and we apologize for the miscommunication about it. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again.

Thank you for sharing your feedback about your recent stay. We’re glad to hear that you enjoyed the location and the variety of activities available, as well as the peace and quiet during your visit. We sincerely apologize for the cleanliness issues you encountered, particularly with the bathtub. Your comments will be addressed with our housekeeping team to ensure that we maintain the highest standards for our guests. We are also sorry to hear about the air conditioning not functioning properly. We understand how important a comfortable temperature is for your stay, and we will have our maintenance team investigate this issue immediately. Additionally, we appreciate your feedback regarding the spider and the need for pest control; we will ensure that this is taken care of as well. Thank you for letting us know about the coffee pot and washer/dryer size; this information is helpful for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, with the assurance that your experience will be significantly improved.