Sugar Creek Lake House! - A lakefront paradise since 2009

Thank you for the very warm response. As we finalize the renovations of the home, we strive for providing a 5 star experience. We are thrilled you enjoyed the home and all of it's attractions. If there are ways to improve the experience, please let us know. We are glad you chose to make wonderful memories at the Sugar Creek Lake House.

Thank you for sharing the positive experiences from your stay. While each and every guest has different priorities, we are thrilled to hear that the house continues to bring happiness to our guests. The house offers numerous friendly features that support guests having an incredible stay. As you pointed out, from the beautiful views to the cozy accommodations supporting larger groups, the Sugar Creek Lake House aims to please all guests. When attending your next Alpine Valley event, please come back and see us. Thanks again for the wonderful review.

After almost 15 years of serving guests from all over the world, we continue to take great pride in our preparation to maximize each guests enjoyment. We always strive for providing a 5 star quality stay for each and every guest. This process starts with our detailed approach to ensuring each guest is satisfied by both the lakehouse property and the highly engaging process with the host. As a proud host, we reach to guests at least two times during the stay. We hope that guests will respond at least once should they have questions. Sadly, in this case, guest first communicated with us through the review where we learned of concerns post stay. Had we been given the opportunity to address concerns, we could have resolved all questions raised. We would have reminded guest of the highly detailed pictures and description showing and describing our fallen willow tree. Additionally, we would have helped to reference the welcome guide which explains the process for using the easy-to-use natural gas grill which is cleaned before and after each stay. To help maximize each guests stay, we always ask that guests both read the welcome guide and share it with their party. For guests aiming to have the best stay possible, we also recommend communicating with the host at least one time during the stay.

Thanks for such a wonderful review! We are thrilled to hear you enjoyed all aspects of the house and the surroundings. We aim to provide the type of experience you described. We are glad to know that the Sugar Creek Lakehouse made a nice impact on your summer getaway. Come see us again!

Thank you from Sugar Creek Lake House! We are happy to read your detailed and satisfied review. While we always incorporate feedback, we enjoy reading a review that captures the essence of what a fulfilling stay means at our home. Your input is helpful and we have addressed the concerns raised. We hope to have you back again as soon as are able; especially to enjoy the new and updated features of the home.

During a time when guests seek quality balanced with the highest standards of cleanliness and disinfection, we are thrilled to hear that we accomplished these goals. We always strive for a 5 star premium experience for all guests. Glad to hear the house was "super clean" and that your little one "loved the small beachy area." We also pride ourselves on providing a superior owner guest experience and are thrilled that we were received as "attentive" as displayed by "checking in throughout the stay." Lastly, we welcome you back when you share the dates of your stay this summer. Great to hear your new memories will continue at the Sugar Creek Lakehouse. When you return, lets be sure to review any expectations you have prior to your stay. As you know from our welcome email, welcome guide, rental agreement, and website listing, we thoroughly list and detail all aspects and amenities offered at the property. As you know, we offer an optional welcome call to answer any questions and are easily reachable throughout your stay for any questions, concerns or needs you may have.