The gentleman working was rude over the phone, and in person. More towels were needed before shower, but was advised we need to take used towels down first. You need clean towels all at once. Place is clean, but sketchy. People smoking weed after hours when pool is supposed to be closed, and in parking lot. Elevator also smelled like weed. Hopefully they get better staff that will be friendly, accommodating, and keep the rules in place. That would make the place a good one to continue staying at.