Honestly our stay was semi-ok. Semi-ok bcus there were some area's of complaints. There was a bulky, uncomfortable feeling to the mattress. Also, it was dirty in some areas of the house. It was very dusty under the living room sofa and I found a candy box and a Doritoes bag under it as well. That leaves me to believe they didn't clean the house properly. The light fixture over the kitchen sink was loose and leaning on one end and the hook for hanging a towel in the bathroom was loose and ready to fall out if you use it (I didn't use it). Also there were a few patched holes and one in the bathroom that wasn't patched due to the door hanger (for towels,robes) having contact with the wall when you completely open the door. None of the doors in the house had door stoppers, so I told the owner about it and suggested she place stoppers on all doors to keep from punchering the walls. The internet services went out for two days of stay and Mr. Ronald and Mrs. Jenny reimbursed us of 100 respectively. As for our contact with the owners, they definitely respond quickly and have pleasant personalities. I would try another stay here, bcus the owners are truly sweet people. I'd just hope that mattress were replaced.