2/10 (非常に不満)
herb v.
2025 年 9 月 9 日
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
The cottage is in terrible shape. It is for sale and the owners do not wish to do any renovations ( very many are necessary ). The dock and steps leading to it are very shaky and dangerous. The deck needs to be refininshed. The screen door does not close properly and lets bugs in. The BBQ does not work properly, it is disgustingly filthy and should be replaced. There is supposed to be a ping pong table, but there is not. Some items were missing, and it took 2 days to provide them. The heaters in the main rooms did not work. There was no heater in the downstairs bedroom. I contacted VRBO on the second day and spent over 2 hours on the phone and sent several pictures. I am sad to say that I received no satisfaction from VRBO or the owners. I have used VRBO many times in the past and do not plan to use you again.I feel that we are entitled to some compensation from both the owners and yourselves.Herb Vogelplease refer to case #144026608p.s. I sent a picture of the BBQ in a seperate email
herb v.
2025 年 9 月に 7 泊滞在
