4/10 (不満)
Maggie L.
2023 年 6 月 27 日
気になった点 : 清潔度、コミュニケーション
Would have been fine if better communication and responsive to problems
The place was ok. Honestly, I had waited to long to book, so while it was overpriced, it did look just like the pictures. It could have been a lot cleaner and didn’t have everything needed (corkscrew, more cutlery) but we would have been satisfied had there been acceptable communication and response time to problems. First, the apartment is part of a 3 building complex and we were not told this, so had no idea which building was ours. When we asked, they re-sent the same message that did not include which building was ours so we had to try all the keys in all the doors. We then went in and discovered the stopper in the bathroom sink was down and broken and so we could not use the sink. We told the owner about it immediately and he waited 8 days to get it fixed so we had no bathroom sink for our stay, days wait for responses to our follow up messages, and zero communication back from him after the building manager finally fixed it. Disappointing to say the least.
Maggie L.
2023 年 5 月に 9 泊滞在
