The Arrowhead Tipi Resort - Many Mountains - Nomadic Tipis on Lake Tawakoni

Our tipis are unapologetically authentic, Sioux style, with a smoke hole in the top. We have never tried to hide the fact that they are real or that they are canvas structures. We do our best to make them more like glamping and have prepared all of them with an ozan over the bed to keep guests dry. Guest expectations are sometimes that they are staying in a brick and mortar hotel room but but this is a camping experience and these are glorified tents with a smoke hole in the top. The fact that they only had a small leak during a major storm is positive feedback and we are doing our job.

We love to host your family again!

Thank you for share this great experience with us! Hope to see you again.

Mr Maldonado was at our resort less than 5 minutes prior to calling and starting to insult us and our place. He said he expected a 5 star resort and a bunch of other amenities that we did not have. Our VRBO listing clearly states our place is a CAMPING EXPERIENCE and although we provide furniture, electricity, A/C, and lush bedding it is still “camping” in a canvas tipi structure. It also states all of this on our website and our Facebook page. We have never claimed to be more than we are but he did not do his homework if he was expecting a brick and mortar resort. When he arrived and realized his mistake in his booking his first instinct was to run us into the ground rather than admit he did not book correctly for his expectations. We understand camping is not for everyone e but we did our part and kept our end of the bargain. Our tipis and restrooms are clean and do not smell as he has suggested. All of our linens are fresh and installed the day of the reservation. Our restrooms are cleaned daily and we keep them well stocked with paper products. I invite you to look at our numerous other reviews that show we keep a very clean and comfortable space for our guests. Mr Maldonado should have done his research and if he was not a camper should not have wasted our time preparing a space that he was never going to be happy with.

We're sorry to hear that your stay did not meet your expectations. However, we do want to clarify a few important points for future guests. Our listing clearly states that this is a camping experience in authentic Sioux-style canvas tipis, and that all accommodations are outdoors. We encourage all guests to read the full description and view the photos to ensure it’s the right fit for their needs. As with any outdoor setting, weather conditions such as rain can affect the environment—including some water at the entry of the tipi, which does not have a covered porch. This is part of the nature-based experience we offer, and is reflected in our clearly stated policies, including those related to weather-related discomforts. We understand that this style of lodging isn’t for everyone. However, we were unable to offer a refund due to our cancellation policy, which is agreed to at the time of booking and enforced by the platform. While we're disappointed by your review, we remain committed to providing a unique and transparent experience for guests who are looking for an authentic camping adventure.

We are glad to know your experience with us, thank you for share special comments, we love to have you again.