Owner's Response: Mary - thanks for submitting comments. We appreciate the opportunity to learn from your experience. Mary, we were pleased to accommodate your 4-day, last-minute rental; we normally only rent full weeks during the Summer. Unfortunately, the family that had that full-week reservation canceled due to a family emergency just days before you inquired. Normally, this week is booked months in advance. Your review is unlike the 24 five-star ratings we received in the 12 months before your rental. Most people love the comfy, mid-century style of the condo. Most guests ask us where we found the many mid-century pieces we have there. Perhaps this is not your style. As you may have seen in the linen closet, we provide many towels and wash cloths. Every year, we introduce 6-10 new towels and wash clothes and remove others. Perhaps you didn't see the big, fluffy brown towels that we put there this Spring. Because we personally clean the bathrooms, I know they are clean. Most people love the location of our condo and community. Canal Pointe is away from the hustle and bustle of Rt 1 and downtown Rehoboth and close to the outlets; it's not at the center of everything. That's why people rent from us. Apartment and condo buildings can be noisy at times - especially in a beach resort community in the summer. Had you said something, we could have reached out to our neighbors. That said, we have never received noise complaints - not in the 8 years we've owned this unit. As for the bikes, our listing and emails to you said that they are 'beach bikes,' have some rust on them and that we do not guarantee their condition. That said, they are safe and in rideable condition. In the condo, we provide brochures for bike rental. We are taking bikes out of commission this fall. You should not have been surprised. Mary, we get it - the mid-century styling and non-center-of-action location of this property was not for you. Finding a place during Rehoboth's busiest time of year is difficult, especially 4 days before you want to rent. In the future, give yourself more time to look at your options and align your expectations appropriately.