Resort 6BR-5 Masters-Pool-Spa-Game Rm-Wifi-Near Disney

The house met our needs as a family. I understand the situation with garbage pick being once a week but meeting flies and maggots around the garbage is a bit off putting. Maybe there could be an interim arrangement to address this - such as a dumpster in the area for end if stay garbage.

Plenty of space for our family to spread out. Easy commute to Universal daily. (we are from Atlanta and we know traffic). The party pool is perfect for cooling off after being in the sun. A great family time enjoyed by all.

Although this home is big and provides many rooms, the cleanliness of the place was exceptionally POOR. This seems crazy as when you use it you are required to pay a large cleaning fee.

One of the bedrooms upstairs had thick black gooey mold in the bathroom and shower, and on the windowsill and on the back of the curtain The shower was unusable it was so moldy.

The floor was filthy! We all took our shoes off on arrival, and quickly regretted doing so. From getting used dental floss on our feet, to enough dirt to turn our socks black in a short amount of time, they were beyond filthy. There was no broom, dustpan or mop provided to clean the floors either.

No dishtowels or dishcloths were provided. No oven mitts!

We had twelve people, and there were not enough towels, hand towels or washcloths. Some of the towels that were provided were in the dryer wet, and we did not discover these until day 2 of our 3 day stay.

The downstairs master bathroom had cockroaches in the bathroom each night.

If there were any positives I would say that this home is close to Disney World, making it quite convenient to get to and from the Parks.

When we arrived the air conditioner did not work so it was quite hot. Despite the late hour, the owner was able to have it repaired right away which was wonderful. Her response time was good.

With the proper maintenance and cleaning of this property, along with providing some of the basics for those using the home, it would be amazing. Unfortunately, this was not the case for our stay.

We met our son and his family for a Disneyworld vacation. This house definitely was a great find! We had 5 adults and 4 small children and it was perfect. The pool was wonderful but if you want the jets in the hot tub you have to pay for the pool heating, I was not aware of that, the pool was plenty warm as it was June. The house was mostly clean, we did find some trash under the bed in 1 bedroom and someone's cell phone under a nightstand. It was great to have a full kitchen with all the amenities, you must bring your own dish soap and trash bags, etc. The washer and dryer was very appreciated. We had a little trouble with the front door lock, but it was fixed, though it took a couple of days and several phone calls. The house is in a nice gated neighborhood and is about 20 minutes from the parks. It was also centrally located to many other attractions, Kennedy space center, the beaches, etc. All in all it was a great idea to rent this house and I would definitely recommend it.

The house needs to be deep cleaned including the patio out back next to the pool. The management company brought additional towels for all of our guess and responded to turning on the heat for the pool, the owner was very responsive to our desire to heat the pool. Had to purchase bathmaths to get out of shower and pull hair out of the shower drains so I the water will drain when taking a shower.

I will continue to use home away as it helps get my family together for 5 days but will speak to the owner with clarity of having a clean house to stay at. The owner of this house is responsive so I feel she will listen to my feedback.