Verificado
6/10 Normal
Shanna O.
27 de mar de 2026
This is a hard review to make, I’ll start with the positives first. Location was perfect. Neighbors were friendly. House was clean. Huge kitchen to cook in. Spacious bedrooms.- Upon receiving check-in instructions it was noted NO animals on furniture- very disappointing as this was a pet friendly home and a reason I booked. It was not noted in description of home prior that animals not allowed on furniture. Pool was green at check-in, took 3 days for poolService to arrive. Couch is not for the elderly, larger people or those with knee problems, very hard to get up from and stiff/hard. Upon check in home (Saturday) AC unit was broken, only room temp air was blowing. Tried calling and texting “emergency number” no response until next day only after a 3rd attempt to reach mgmt company. 2 small wall units did work but that only cooled 1 bedroom and living/kitchen area. Repairmen finally showed up after hours Monday to confirm AC broke and parts needed to be ordered. AC finally fixed Wednesday night 7-8pm. I asked numerous times if floor fans could be purchased to assist in moving cooler air into the 2 bedrooms and my requests were ignored each time with a “Thank you for your patience”. I also asked for compensation or refund for the 4 nights of bedrooms being 77-78 degrees and got nothing in return. Unfortunately we will not be staying at this house again.
Shanna O.
Se alojó 15 noches en marzo de 2026



































