2/10 (非常に不満)
Phillip Andrews
2025 年 10 月 28 日
良かった点 : コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
We recently left Villa Clara after three nights into a fourteen night stay. The beds were so hard and uncomfortable that we did not get any sleep on any night. Also, the bedding could not be described as luxury. To make matters worse, there were dogs barking intermittingly throughout the nights.The damp in both downstairs bedrooms permeated throughout the villa. Also, the bedside lamps in both downstairs bedrooms were not working at all. The sofa in the living room was worn and is in need of repair. The light switch for the main bathroom was hanging off and clearly dangerous. The bin was broken in the kitchen and the freezer was dirty. Knife block unhygienic.Outside, it wasn't any better as there were so many missing tiles on the pool floor that, in our opinion, made it hazardous to use. In any event, the pool water was not clean when we arrived and even though we were promised a visit from the pool cleaner he did not arrive in the three days that we stayed there. Also, the garden furniture was old, faded and dirty. We have travelled extensively throughout Europe and, in our opinion, this villa is nowhere near 'Luxury'. We contacted the owner for a refund as we felt that it was not as advertised but all they said was there would be no refund and to cancel the booking through VRBO. If we had cancelled we would not have been able to post this review. In short AVOID! You have been warned.
Phillip Andrews
2025 年 10 月に 9 泊滞在
