6/10 Normal
Moulisri P.
26 de oct de 2025
The trail to the Colorado River was really good and the outdoor seating area was okay. The outside space was nice and secure, and my pet had room to play, which we really liked. However, the shower water was super slow, and the commode was broken. The jacuzzi was also not clean. Before booking, I asked if it was working, and they confirmed yes, but when we arrived, it was not clean and not in good condition, so it did not feel worth it.The normal check-in time was 4 PM, but usually it should be 3 PM. We also requested just 1 extra hour to check out because it rained heavily the night before, and we needed a little more time to wrap up. But the cleaners came right away and said we couldn’t stay longer, which created a lot of rush and stress during checkout. It was not a peaceful checkout at all. We booked this place for a peaceful 2-day stay, but it got disturbed at the end.Overall, the outside area was good for our pet, but the maintenance issues, unclean jacuzzi, and checkout experience were disappointing.
Moulisri P.
Se alojó 2 noches en octubre de 2025
