Owner's Response: This is the first negative review of Bordeaux Terrace we have received since we began offering it for rent it in 2007. This guest has failed to mention one of the best attributes of the apartment and the reason it is so much in demand – the spectacular view from the terrace, which is a unique feature in that area of historic Bordeaux. The apartment was last repainted and refurbished in August 2012. Yes, there is a separate toilet and bathroom, which is clearly stated in the description. This is common in France. We rent out six apartments in Bordeaux and all, except one, are laid out like this. Most people regard it as a bonus. It’s a pity they didn’t appreciate the World Heritage listed staircase, which is a gem. In heritage buildings, it’s rare to find large elevators, as they need to be fitted into existing spaces. While accepting that some Canadians may be unused to European style and design, the comment about the bathroom is simply wrong. It is not possible to see into the bathroom from the main bedroom, as there is a glass brick wall. The curtain is simply there to shield the occupants from excess light. There is also another window in the bedroom onto a tiny, pretty garden. We quoted 12.50 euros per day for the parking garage, which was correct when the quote was given. It’s a pity that a price rise of two and a half euros has caused distress to this guest. (There is a cheaper parking garage a couple of minutes walk further on, which the guest was told about.) Fortunately the opinion of this reviewer is not shared with the hundreds of other holidaymakers who have stayed at Bordeaux Terrace – many of whom have written glowing reviews in our guest book and online.