Bowling, Safari-themed, Private Pool, 1GB WiFi, video wall TV, sleeps 40

Thank you for choosing our home and for recommending us to friends for next year. We're pleased you had a great time overall. We do want to address a few points for clarity. Our kitchen is equipped with the industry-standard for properties of this size and for all the other homes in the community. It has successfully accommodated hundreds of large groups. We're surprised to hear it felt insufficient, as we haven't received this feedback previously. Regarding the game room, we're disappointed to learn of your experience, particularly since you noted our support team was 'awesome' and responded within minutes. We wish you had contacted us about the specific game issues you were experiencing during your stay. That's exactly what our 24/7 support is there for. We inspect all equipment between guests, and these items were not flagged by the previous or subsequent guests. We also discovered some damage to our game room equipment after your departure, which we chose to absorb as a courtesy rather than pursue through your guest insurance policy. The pool screen was struck by lightning, an act of nature beyond our control. We have installed another large screen on the pool deck. We're glad the beds, space, and support team met your expectations and look forward to hosting your friends next year.