カサオアシス - ランゴスタパラダイス

I think these people were not really suited for renting a house in Costa Rica. They needed a concierge desk as we don't offer that, as no house does. I think it's a bit much to find 10/10 reviews from certain recent guests and then this type of review from the really needy. I love this house and am happy the way it is. It's perfect. The issue is that if you are a needy group and need everything catered, a house rental would not be for you. The house was remodeled a couple of years ago and it's already slightly aged with a few cupboard handles loose and other minor things that normally wear. This is the result of renters unfortunatley. But that said, it's still a great house and it's a 10/10 review from others.

Please note that the kitchen cabinets, countertops, appliances, and flooring throughout the house is all new. If there are problems with any lights or air conditioners, the property manager can have them fixed by the next day. So most complaints I've received by prior renters have been about the kitchen cabinets and appliances, and all have been torn out and fixed/replaced.

The only issue I have with this review is that the house is rented at a nice price because it's cozy. I love it as is. We did renovate probably 80% of the house putting in 80K in 2023. That said, it's a perfect place to stay but it's not meant to be a modern marvel and in perfect brand new condition. Renters looking to nitpick certain things that are not really relevant should not rent this house. It's meant for an old school Costa Rica vibe in which it's far beyond simple or not maintained. I think the renters who go into a place and want to nitpick are not good for most places in the country, but I'd discourage staying in this property in that case. We offer a very comfortable home and nice layout that should meet expectations of most renters. I've had friends stay in the house before the renovations that have said do not change a thing and to keep it as is.

I understand that this group was not pleased with everything regarding their stay. I try to accommodate everyone but when comparing this review to all my others, it's just not accurate in my opinion. The group was fixated on the back shed that houses the washer and dryer and is not a living space, but it's understood that it needs an upgrade. The house has a satellite view on vrbo that shows exactly where it's located with respect to the beach. The beach pictures were not taken from the house as I believe most renters can figure this out. And regarding the WiFi, I had problems with a company as do all property owners in the area. We were forced to switch companies it got so bad - but it's resolved. And finally, the roach problem was from so many back to back renters. Tough to spray for them when someone is coming the day renters are departing. I believe we've improved that though as I instructed my property manager to keep track of roaches as they are an issue in all houses in the area. So in summary, the house has been described as highly rated by many other renters. It's NOT meant to be a high priced resort that is impeccably pristine, as for me, it's the perfect house near the beach on a dirt road that I look forward to using a few times per year. It's been described as very clean by other renters. It's for the large, laid back family that is looking for a peaceful getaway. All problems are addressed by property management. Just disappointed that these people were so nit picky as that's not what Costa Rica is all about.