Lola's DonJon + Peaceful prop. + Near Beaches + HTUB

As per our listing, we offer A/C only in bedrooms and fans in other areas of the home. Puerto Rico, a tropical island in the Caribbean, is normal to experience warm/hot temperature specially during summer. We recommend in our home manual to open windows and doors in common areas with the objective of improve natural ventilation, our home is in a hill surrounded by trees and nature. Thanks for your observation.

Thank you for your feedback. We truly appreciate you taking the time to share your experience. The key access instructions were sent via email prior to your arrival. Additionally, the property description clearly states that the road leading to the house is unpaved. Our listing also specifies that there is no A/C in the living room. Regarding the TV sound system, we sincerely regret that this caused inconvenience. Unfortunately, we were not contacted during your stay, and we would have gladly assisted you in connecting the speakers right away. We kindly encourage all guests to carefully review the property details before arrival, as we make every effort to provide clear and accurate information about the home. Providing our guests with an excellent stay is very important to us. Thank you for your recommendations — we will certainly take them into consideration as we continue improving our property and guest experience.