237 | Nostalgic Ski Studio – Soak + Ski Access

Thank you for your kind words! We're delighted you enjoyed your stay and found the location convenient and the room clean. We look forward to welcoming you back. All the best, Jenny W. Guest Relations Manager

Thank you for your kind words! We're delighted to hear you enjoyed your stay. Come back soon. Jenny W Guest Relations Manager

Thank you for your wonderful feedback! We're thrilled to hear you enjoyed your stay and found our location convenient. We hope to welcome you back soon, the snow is great! All the best, Jenny W. Guest Relations Manager

Thank you for your feedback. We value all comments from our guests, as they help us improve the experience at Palisades Lodge. We regret the issues you encountered during your stay, and I have shared them with the appropriate teams to review. Your satisfaction is important to us, and we look forward to welcoming you back in the future, where we will strive to provide you with a more comfortable and enjoyable stay. All the best, Jenny W Guest Relations Manager Palisades Tahoe Lodge Rentals

Thank you for your feedback. We’re glad you found the location convenient and the unit very clean. Prior to your stay, we had not received complaints about the sofa bed mattress, though we did share your feedback with the owner. As a vacation rental, not a hotel, we do not keep extra beds on hand for this purpose. When you raised concerns, we suggested using the additional bedding provided and asked that communication remain respectful so we could best assist, as you were not interested in that option. We also offered an early departure with a refund, and ultimately brought in a rollaway bed from another property in an effort to improve your stay. We appreciate your notes on noise and ski storage as well. It does sound like this may not have been the right fit, and that’s okay. As a family property on a ski mountain, we may not be for everyone. Best regards, Jenny W Guest Relations Manager Palisades Tahoe Lodge Rentals