Owner's Response: Thank you for your stay at the Dunmore property. This 3 bedroom 2 back pool home with bay views is perfect for rest and relaxation. This home is located about 15 minutes from the beaches and less than 5 minutes from shopping and restaurants it is the perfect location to escape the hustle and bustle. As a renter of a home there is a certain expectation that the home may not be decorated to your exact specifications as the home is designed and decorated according to the owners liking. The light switches ARE actually labeled which no other property does. The single light switches in the bedrooms and bathrooms of course are not labeled as they are not a mystery as to what they may turn on. There is nothing at the property that was just disconnected because it does not work. If this was referring to the extra refrigerator in the garage, yes it is unplugged as it is an EXTRA refrigerator, if you want to use it, plug it in. Our customer service lines are available 7 days a week from 9am - 5pm with emergency lines available after hours. We also have a mobile application which guests can text their issues directly to the property managers. If a guest is having issues with the property they are encouraged to contact management for assistance. If no contact is made we cannot resolve said issue.