Steamy Soaks, Game Nights, Fireside Chats, Scenic Dining & Downtown Fun Nearby - A Bear's View

Good to hear that you enjoyed your stay, we are excited to your next trip with us.

Thank you so much for sharing your experience! We’re glad you enjoyed the neighborhood and the house—it really is a special place. The bears can certainly make a surprise appearance, and we truly appreciate you mentioning it so future guests can be aware. Hope to have you come back for another stay soon!

Hi Sheila, It was nice hosting you as well and would love to have you at any of our properties. Thank you again for staying with us! Best, Melodie

Thank you for the positive feedback, we greatly appreciate it. And we would love to host you again very soon!

Thank you so much for sharing your experience! It sounds like the bears definitely made your stay quite the adventure, and we completely understand how that could feel both exciting and a little surprising. We also appreciate your patience with the few electrical issues you noticed, and we’ll make sure those are looked at carefully. It’s wonderful to hear that the skyline left such a positive impression—nature really does its best work. We hope to have you back soon, thank you.

Great to have you at our property and would love to host you again. Feel free to reach out to us again on your next visit and we can offer a 10% discount on your nightly rate. Best, Melodie

We’re thrilled to hear you found the space roomy and well-kept! It’s great that the kitchen had everything you needed, though we understand the need for dishwasher pods. We’ll definitely look into keeping those available for future guests. Thanks so much for your kind words, and we’d love to have you stay again!

Only the best for you guys! Thanks, Ryan! You know you can always come back for another great time. Best, Smoky Vistas

Thanks, Alfonso! A home away from home it is! It's amazing to know that you enjoyed the place. We enjoyed hosting you and we'll be glad to have you back anytime.Best, May

Thanks again for staying with us! And if you're ever interested in staying with us again, just let us know and we'll send you a 10% discount for any of our cabins! Best, Eric

Thanks again for staying with us! And if you're ever interested in staying with us again, just let us know and we'll send you a 10% discount for any of our cabins! Best, Eric

Thank you for your kind review! We're thrilled to hear that you found our house perfect and well-stocked. We're glad you enjoyed the Christmas decorations and the beautiful tree. We apologize for any nerves caused by the drive up, but we're glad the outstanding view made up for it. It's great to hear that the layout of the house suited your family's needs, with accommodations for your parents, teenagers, and yourselves. We're also pleased to know that our location near Ober Gatlinburg and Dollywood was convenient for you. Best, Lalaine Smoky Vistas

Thank you so much for sharing your detailed feedback with us, Lisa. We can only imagine how frustrating it must have been to have your original cabin canceled just a day before your trip. That's definitely not the experience we wish for any of our guests. While we're relieved that our team was able to act quickly and offer you alternative options during such a stressful time, we truly regret that the cabin you ended up choosing didn't meet your expectations. We're sorry to hear about the maintenance issues you've faced, such as the broken tiles in the master bath, the flimsy glass doors, and the vanities that need repairs. It isn't very pleasant to learn that these items weren't in the excellent condition we strive for. We genuinely appreciate you bringing them to our attention so we can ensure they are addressed for future guests. We also understand how frustrating it must have been that the projector system downstairs wasn't working properly, as it should enhance your experience, not detract from it. While we're glad to hear that our team was responsive to your needs and that you found the kitchen stocked with essentials, we truly appreciate your suggestion regarding additional items like salt and pepper. It's feedback like yours that allows us to improve continually. We will certainly consider your thoughts. Thank you once again for reaching out during your stay, as it gave us the chance to assist you. We regret that this cabin did not meet your expectations.

We are truly sorry to hear about the frustrations you faced during your stay, Debbie. It must have been incredibly disappointing to arrive and find visible water damage, ripped carpet, and a bathroom mirror that wasn’t usable. We understand how these issues can greatly affect your experience, and we sincerely regret that you had to deal with them. The confusion regarding the outlets and WiFi must have added to your inconvenience, especially when the information wasn’t consistent. Please know that we are taking steps to clarify the WiFi details, so this doesn’t happen again. While we did confirm the listing does accurately reflect the bed sizes, we understand that the lack of clarity created challenges for your group, and we will work to make those details more straightforward. We’re relieved to hear that the size of the home worked well for your group, but we recognize that this doesn’t make up for the other issues you encountered. Thank you for bringing these specific concerns to our attention; it means a lot to us as we strive to improve. We genuinely apologize for your experience and hope to do better in the future.

We apologize for the issues you encountered during your recent stay at our chalet. Your feedback is important to us, and we are truly sorry for any inconvenience caused. We are committed to addressing these concerns and improving our services. We value your loyalty as a returning guest and appreciate your understanding. Thank you for bringing these matters to our attention. -Smoky Vistas

Thank you for your kind words about the amenities in the cabin. We're glad to hear that you enjoyed your stay and appreciate your intention to book again in the future. We loved hosting you, Deb and company! Best, Smoky Vistas

Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed the stunning views, easy check-in process, and encounters with wildlife during your stay. It's wonderful to know that the layout, amenities, and appliances met your expectations. We deeply value your insights on areas that may need improvement and apologize for any inconvenience caused. We're grateful for your detailed feedback on safety concerns, and we'll certainly review and address them appropriately. Your feedback on cleanliness is also important, and we'll work diligently to ensure such issues are rectified. We understand that comfort preferences vary, and we appreciate your understanding. Your valuable feedback will aid us in enhancing future guest experiences. We're pleased you enjoyed the location and wildlife, and we hope you consider staying with us again for an even better experience. -Smoky Vistas

Thank you for sharing your thoughts. We're glad you enjoyed the scenic location, wildlife, and our responsive team. We're genuinely sorry for any inconveniences you experienced during your stay. Our aim is to provide a pleasant experience, and we appreciate your feedback. We have addressed the concerns you've raised to enhance the overall quality of our property. Your insights are valuable to us, and we hope you consider giving us another opportunity to provide a more enjoyable stay in the future. -Smoky Vistas

Thank you for sharing your experience. We're glad you had a good stay and were able to enjoy the wildlife. We appreciate your feedback about the property and the surrounding area. Our team is continually working to improve, and your insights are valuable in that process. We hope you consider staying with us again for an even better experience.

We're truly sorry to hear about the challenges you faced during your stay. Your experience does not align with the quality we strive to provide our guests. We take this feedback seriously and are addressing the issues you've mentioned with our team to ensure that such situations are prevented in the future. We understand the impact this had on your vacation and want to extend our sincere apologies for the inconvenience. Please know that your comments are valuable to us and will be used to make necessary improvements. We hope you'll consider giving us another opportunity in the future to provide you with the exceptional experience you deserve. -Smoky Vistas

I'm glad you enjoyed your stay with us Lance. Our cabins are really great, especially for family getaways. We'd love to have you back and stay with us again.

Thank you for your feedback. We apologize for any confusion regarding the bed count and any inconveniences you faced. We're glad you enjoyed the location and view. We'll certainly take your comments into consideration to improve our guests' experiences. We appreciate your understanding and hope you had a pleasant stay overall. -Smoky Vistas

Only the best for you guys! Thanks, Daniel! You know you can always come back for another great time.-May, Smoky Vistas